IE Hangs with white screen

  • Thread starter Thread starter C Chu
  • Start date Start date
C

C Chu

Hello,

I'm having trouble fixing the following problem:

The problematic machine is using Win98. each time the IE
opens and when loading up any websites, the whole computer
screen turns white. The only thing that's visible is the
mouse pointer. You can still move the mouse, but the
keyboard seems dead. So I have press "reset" button to
restart.

Does anyone know what caused this problem and how to fix
it? please let me know. Thank you very much.

c chu
 
This could caused by a parasite/spyware/malware on your system:

Use Ad-Aware and/or Spybot Search & Destroy to remove it.

Ad-Aware: http://www.lavasoftusa.com/
Spybot: http://security.kolla.de/
(Good site on how to install and use Spybot -
http://www.tomcoyote.org/SPYBOT/)

More information here:
http://www.mvps.org/winhelp2002/unwanted.htm
http://www.spywareinfo.com/
http://www.mvps.org/inetexplorer/Darnit.htm
http://www.doxdesk.com/parasite/ - runs a little script when loading page to
check for common parasites

Another cause could be your video drivers. Go to the web site of your video
card manufacturer and get the latest drivers for your card. As a work
around, try turning down your hardware acceleration, color depth, and/or
screen resolution. If these work, then new drivers are in order.
 
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