IE Explorer Application Error

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G

Guest

I have just recently been receiving error 0x6c371351. I am running Windows XP
SP2. I also, did a search on the web for this error, it says to uninstall the
windows service pack MS04-032 and re-install it, I do not have this update in
my add/remove programs so I can not uninstall this windows xp hotfix, but I
did locate the service pack under windows can I remove it from there. Please
advise.
 
Hi Linda :-)

Go to the Add/Remove programs and see if the box next to Show Updates is
checked. If not, then check it, close the A/R programs and then reopen.
Let the list populate and then scroll down under Windows and see if the
update is listed there. If the box is checked, then do a System restore to
a date prior to when the problem began. Don't try to just delete it from
the Windows folder, it may cause even more problems by not being properly
uninstalled.

Hope this helps.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
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that's why they're so contagious.

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