IE Error...will close due to problems...

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G

Guest

Adding on to my problem in ase you cant view the error...it basically says
that there was an error and IE will close. The faulty error is
shdocvw.dll...It just keeps displaying everytime i close my IE :(
Please...help!!!!
 
Hi oceanblues :-)

I hate to add further to your woes, but, you don't give us very many details
of the problem to work with here, nor the version of Windows you are using,
so the best I can do is a guess.

Post the exact wording of the error message and your OS. I the mean time,
you might try the following and see if it helps where it may apply to your
OS:

Try this and post back on results:
Run each line individually and hit enter after each one.
Go to Start>Run then type in the window:
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll

also...

If no joy, ttry the information here and see if one of the errors listed is
the one you have and see what resolution they suggest.
http://www.generation.net/~hleboeuf/ershdcvw.htm

You should also visit the Windows Update site and let it scan for necessary
updates and install them.

and...

It may be that the file has become corrupted and needs to be replaced.

How to extract files in Windows 95 98 Me 2000 XP
http://service1.symantec.com/support/tsgeninfo.nsf/docid/2001011114021106

If all else fails, do a repair/reinstall of your OS.
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
SP2 section:
http://support.microsoft.com/?kbid=318378#XSLTH3130121123120121120120
Be sure to visit Windows Update site and let it scan for all needed updates
and service packs afterward.

If you get the error "Newer version of IE already installed" when trying to
reinstall/repair XP,
go to here to fix the problem:
Kelly's site has a fix which changes the IsInstalled flag value to 0. =
http://www.kellys-korner-xp.com/regs_edits/ieinstall.reg
Download this, then right click, Merge, reboot, then try your install again.
or
http://www.kellys-korner-xp.com/xp_tweaks.htm (line 114, right)

If you have a different OS than XP, and don't know how to do the repair,
post back and we'll provide instructions.

Hope this helps.

Jan :)
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
thank you and sorry for not giving all the details..im on windows xp and the
exact error is "windows explorer discovered a problem. we need to close " and
when i looked at the error details in the admin tools, it said error with
shdocvw.dll :( it just does this everytime i close any IE window. I just
installed azureus too...could that have been the problem? tried everythign
you said but nothing worked :( please dont tell me i have to reinstall
everything :(

Thank you so much though for replying and helping...i really appreciate it :)

Jan Il said:
Hi oceanblues :-)

I hate to add further to your woes, but, you don't give us very many details
of the problem to work with here, nor the version of Windows you are using,
so the best I can do is a guess.

Post the exact wording of the error message and your OS. I the mean time,
you might try the following and see if it helps where it may apply to your
OS:

Try this and post back on results:
Run each line individually and hit enter after each one.
Go to Start>Run then type in the window:
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll

also...

If no joy, ttry the information here and see if one of the errors listed is
the one you have and see what resolution they suggest.
http://www.generation.net/~hleboeuf/ershdcvw.htm

You should also visit the Windows Update site and let it scan for necessary
updates and install them.

and...

It may be that the file has become corrupted and needs to be replaced.

How to extract files in Windows 95 98 Me 2000 XP
http://service1.symantec.com/support/tsgeninfo.nsf/docid/2001011114021106

If all else fails, do a repair/reinstall of your OS.
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
SP2 section:
http://support.microsoft.com/?kbid=318378#XSLTH3130121123120121120120
Be sure to visit Windows Update site and let it scan for all needed updates
and service packs afterward.

If you get the error "Newer version of IE already installed" when trying to
reinstall/repair XP,
go to here to fix the problem:
Kelly's site has a fix which changes the IsInstalled flag value to 0. =
http://www.kellys-korner-xp.com/regs_edits/ieinstall.reg
Download this, then right click, Merge, reboot, then try your install again.
or
http://www.kellys-korner-xp.com/xp_tweaks.htm (line 114, right)

If you have a different OS than XP, and don't know how to do the repair,
post back and we'll provide instructions.

Hope this helps.

Jan :)
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
Adding on to my problem in ase you cant view the error...it basically says
that there was an error and IE will close. The faulty error is
shdocvw.dll...It just keeps displaying everytime i close my IE :(
Please...help!!!!
Click to expand...
Click to expand...
 
Hi oceanblues :-)

Thank you for the updated information. :-)

That is fine, follow the information I listed below:

Hope this helps.

Jan :)
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



thank you and sorry for not giving all the details..im on windows xp and
the
exact error is "windows explorer discovered a problem. we need to close "
and
when i looked at the error details in the admin tools, it said error with
shdocvw.dll :( it just does this everytime i close any IE window. I just
installed azureus too...could that have been the problem? tried everythign
you said but nothing worked :( please dont tell me i have to reinstall
everything :(

Thank you so much though for replying and helping...i really appreciate it
:)

Jan Il said:
Hi oceanblues :-)

I hate to add further to your woes, but, you don't give us very many
details
of the problem to work with here, nor the version of Windows you are
using,
so the best I can do is a guess.

Post the exact wording of the error message and your OS. I the mean
time,
you might try the following and see if it helps where it may apply to
your
OS:

Try this and post back on results:
Run each line individually and hit enter after each one.
Go to Start>Run then type in the window:
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll

also...

If no joy, ttry the information here and see if one of the errors listed
is
the one you have and see what resolution they suggest.
http://www.generation.net/~hleboeuf/ershdcvw.htm

You should also visit the Windows Update site and let it scan for
necessary
updates and install them.

and...

It may be that the file has become corrupted and needs to be replaced.

How to extract files in Windows 95 98 Me 2000 XP
http://service1.symantec.com/support/tsgeninfo.nsf/docid/2001011114021106

If all else fails, do a repair/reinstall of your OS.
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
XP
http://support.microsoft.com/?kbid=318378
SP2 section:
http://support.microsoft.com/?kbid=318378#XSLTH3130121123120121120120
Be sure to visit Windows Update site and let it scan for all needed
updates
and service packs afterward.

If you get the error "Newer version of IE already installed" when trying
to
reinstall/repair XP,
go to here to fix the problem:
Kelly's site has a fix which changes the IsInstalled flag value to 0. =
http://www.kellys-korner-xp.com/regs_edits/ieinstall.reg
Download this, then right click, Merge, reboot, then try your install
again.
or
http://www.kellys-korner-xp.com/xp_tweaks.htm (line 114, right)

If you have a different OS than XP, and don't know how to do the repair,
post back and we'll provide instructions.

Hope this helps.

Jan :)
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
Adding on to my problem in ase you cant view the error...it basically
says
that there was an error and IE will close. The faulty error is
shdocvw.dll...It just keeps displaying everytime i close my IE :(
Please...help!!!!
Click to expand...
Click to expand...
Click to expand...
 
Hi oceanblues 76,

You don't say what version of Windows you're running, but I got this
error and IE would close, and restart, (back at my homepage). Except,
the error was with Mshtml.dll. I researched, and tried all the
suggestions in newsgroups, and Microsoft KB, to no avail. I have
Win98. I finally decided to do a repair Internet Explorer in Safe
Mode, and it worked! No more freezing and getting the error and
restarting. The problem seems to have started after installing
security updates several weeks ago, but who knows? I'm just glad it's
stopped happening. I sent off the report to Microsoft a half dozen
times, but it just took me to a page that said Microsoft is working on
the unknown problem! Good luck.

charlie R
 
Jan,

Does the IE reg hack trick on the Kelly's Korner website work for XP SP2? I
tried that trick, and it didn't work for me.


Jan Il said:
Hi oceanblues :-)

I hate to add further to your woes, but, you don't give us very many details
of the problem to work with here, nor the version of Windows you are using,
so the best I can do is a guess.

Post the exact wording of the error message and your OS. I the mean time,
you might try the following and see if it helps where it may apply to your
OS:

Try this and post back on results:
Run each line individually and hit enter after each one.
Go to Start>Run then type in the window:
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll

also...

If no joy, ttry the information here and see if one of the errors listed is
the one you have and see what resolution they suggest.
http://www.generation.net/~hleboeuf/ershdcvw.htm

You should also visit the Windows Update site and let it scan for necessary
updates and install them.

and...

It may be that the file has become corrupted and needs to be replaced.

How to extract files in Windows 95 98 Me 2000 XP
http://service1.symantec.com/support/tsgeninfo.nsf/docid/2001011114021106

If all else fails, do a repair/reinstall of your OS.
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
SP2 section:
http://support.microsoft.com/?kbid=318378#XSLTH3130121123120121120120
Be sure to visit Windows Update site and let it scan for all needed updates
and service packs afterward.

If you get the error "Newer version of IE already installed" when trying to
reinstall/repair XP,
go to here to fix the problem:
Kelly's site has a fix which changes the IsInstalled flag value to 0. =
http://www.kellys-korner-xp.com/regs_edits/ieinstall.reg
Download this, then right click, Merge, reboot, then try your install again.
or
http://www.kellys-korner-xp.com/xp_tweaks.htm (line 114, right)

If you have a different OS than XP, and don't know how to do the repair,
post back and we'll provide instructions.

Hope this helps.

Jan :)
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
Adding on to my problem in ase you cant view the error...it basically says
that there was an error and IE will close. The faulty error is
shdocvw.dll...It just keeps displaying everytime i close my IE :(
Please...help!!!!
Click to expand...
Click to expand...
 
Hi Amanda :-)
Jan,

Does the IE reg hack trick on the Kelly's Korner website work for XP SP2?
I
tried that trick, and it didn't work for me.
Click to expand...

Yes...as far as I know it should. What is the nature of your problem? Why
do you feel you needed to do a a repair/reinstall of IE?

Hope this helps.

Jan :)
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
Jan Il said:
Hi oceanblues :-)

I hate to add further to your woes, but, you don't give us very many
details
of the problem to work with here, nor the version of Windows you are
using,
so the best I can do is a guess.

Post the exact wording of the error message and your OS. I the mean
time,
you might try the following and see if it helps where it may apply to
your
OS:

Try this and post back on results:
Run each line individually and hit enter after each one.
Go to Start>Run then type in the window:
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll

also...

If no joy, ttry the information here and see if one of the errors listed
is
the one you have and see what resolution they suggest.
http://www.generation.net/~hleboeuf/ershdcvw.htm

You should also visit the Windows Update site and let it scan for
necessary
updates and install them.

and...

It may be that the file has become corrupted and needs to be replaced.

How to extract files in Windows 95 98 Me 2000 XP
http://service1.symantec.com/support/tsgeninfo.nsf/docid/2001011114021106

If all else fails, do a repair/reinstall of your OS.
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
XP
http://support.microsoft.com/?kbid=318378
SP2 section:
http://support.microsoft.com/?kbid=318378#XSLTH3130121123120121120120
Be sure to visit Windows Update site and let it scan for all needed
updates
and service packs afterward.

If you get the error "Newer version of IE already installed" when trying
to
reinstall/repair XP,
go to here to fix the problem:
Kelly's site has a fix which changes the IsInstalled flag value to 0. =
http://www.kellys-korner-xp.com/regs_edits/ieinstall.reg
Download this, then right click, Merge, reboot, then try your install
again.
or
http://www.kellys-korner-xp.com/xp_tweaks.htm (line 114, right)

If you have a different OS than XP, and don't know how to do the repair,
post back and we'll provide instructions.

Hope this helps.

Jan :)
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
Adding on to my problem in ase you cant view the error...it basically
says
that there was an error and IE will close. The faulty error is
shdocvw.dll...It just keeps displaying everytime i close my IE :(
Please...help!!!!
Click to expand...
Click to expand...
Click to expand...
 
Hi Amanda :-)

I am double checking on the issue with SP2. It may be necessary for you to
uninstall the SP2 then run the fix, but, I have a question on this yet.
I'll get back to you on this soon.

Jan :)
MS MVP - IE [DTS/AumHa]

Jan,

Does the IE reg hack trick on the Kelly's Korner website work for XP SP2?
I
tried that trick, and it didn't work for me.


Jan Il said:
Hi oceanblues :-)

I hate to add further to your woes, but, you don't give us very many
details
of the problem to work with here, nor the version of Windows you are
using,
so the best I can do is a guess.

Post the exact wording of the error message and your OS. I the mean
time,
you might try the following and see if it helps where it may apply to
your
OS:

Try this and post back on results:
Run each line individually and hit enter after each one.
Go to Start>Run then type in the window:
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll

also...

If no joy, ttry the information here and see if one of the errors listed
is
the one you have and see what resolution they suggest.
http://www.generation.net/~hleboeuf/ershdcvw.htm

You should also visit the Windows Update site and let it scan for
necessary
updates and install them.

and...

It may be that the file has become corrupted and needs to be replaced.

How to extract files in Windows 95 98 Me 2000 XP
http://service1.symantec.com/support/tsgeninfo.nsf/docid/2001011114021106

If all else fails, do a repair/reinstall of your OS.
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
XP
http://support.microsoft.com/?kbid=318378
SP2 section:
http://support.microsoft.com/?kbid=318378#XSLTH3130121123120121120120
Be sure to visit Windows Update site and let it scan for all needed
updates
and service packs afterward.

If you get the error "Newer version of IE already installed" when trying
to
reinstall/repair XP,
go to here to fix the problem:
Kelly's site has a fix which changes the IsInstalled flag value to 0. =
http://www.kellys-korner-xp.com/regs_edits/ieinstall.reg
Download this, then right click, Merge, reboot, then try your install
again.
or
http://www.kellys-korner-xp.com/xp_tweaks.htm (line 114, right)

If you have a different OS than XP, and don't know how to do the repair,
post back and we'll provide instructions.

Hope this helps.

Jan :)
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
Adding on to my problem in ase you cant view the error...it basically
says
that there was an error and IE will close. The faulty error is
shdocvw.dll...It just keeps displaying everytime i close my IE :(
Please...help!!!!
Click to expand...
Click to expand...
Click to expand...
 
Jan,

Will I need to uninstall Windows SP2 or IE SP2 before I run the fix?

I am the same person who posted the question regarding the shdocvw.dll error
problem when closing IE.

Please advise.

Jan Il said:
Hi Amanda :-)

I am double checking on the issue with SP2. It may be necessary for you to
uninstall the SP2 then run the fix, but, I have a question on this yet.
I'll get back to you on this soon.

Jan :)
MS MVP - IE [DTS/AumHa]

Jan,

Does the IE reg hack trick on the Kelly's Korner website work for XP SP2?
I
tried that trick, and it didn't work for me.


Jan Il said:
Hi oceanblues :-)

I hate to add further to your woes, but, you don't give us very many
details
of the problem to work with here, nor the version of Windows you are
using,
so the best I can do is a guess.

Post the exact wording of the error message and your OS. I the mean
time,
you might try the following and see if it helps where it may apply to
your
OS:

Try this and post back on results:
Run each line individually and hit enter after each one.
Go to Start>Run then type in the window:
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll

also...

If no joy, ttry the information here and see if one of the errors listed
is
the one you have and see what resolution they suggest.
http://www.generation.net/~hleboeuf/ershdcvw.htm

You should also visit the Windows Update site and let it scan for
necessary
updates and install them.

and...

It may be that the file has become corrupted and needs to be replaced.

How to extract files in Windows 95 98 Me 2000 XP
http://service1.symantec.com/support/tsgeninfo.nsf/docid/2001011114021106

If all else fails, do a repair/reinstall of your OS.
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
XP
http://support.microsoft.com/?kbid=318378
SP2 section:
http://support.microsoft.com/?kbid=318378#XSLTH3130121123120121120120
Be sure to visit Windows Update site and let it scan for all needed
updates
and service packs afterward.

If you get the error "Newer version of IE already installed" when trying
to
reinstall/repair XP,
go to here to fix the problem:
Kelly's site has a fix which changes the IsInstalled flag value to 0. =
http://www.kellys-korner-xp.com/regs_edits/ieinstall.reg
Download this, then right click, Merge, reboot, then try your install
again.
or
http://www.kellys-korner-xp.com/xp_tweaks.htm (line 114, right)

If you have a different OS than XP, and don't know how to do the repair,
post back and we'll provide instructions.

Hope this helps.

Jan :)
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

Adding on to my problem in ase you cant view the error...it basically
says
that there was an error and IE will close. The faulty error is
shdocvw.dll...It just keeps displaying everytime i close my IE :(
Please...help!!!!
Click to expand...
Click to expand...
Click to expand...
 
Hi Amanda :-)
Jan,

Will I need to uninstall Windows SP2 or IE SP2 before I run the fix?
Click to expand...

You can just uninstall the SP2 from your IE. Try the information below, see
the section on SP2 and it will explain what you need to do to
reinstall/repair IE.
helps:

How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/default.aspx?kbid=875350

If need be after removing SP2 you can repair IE:

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
If you have SP2, follow the instuctions in the SP2 section:
http://support.microsoft.com/?kbid=318378#XSLTH3130121123120121120120

Hope this helps.

Jan :)
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
I am the same person who posted the question regarding the shdocvw.dll
error
problem when closing IE.

Please advise.

Jan Il said:
Hi Amanda :-)

I am double checking on the issue with SP2. It may be necessary for you
to
uninstall the SP2 then run the fix, but, I have a question on this yet.
I'll get back to you on this soon.

Jan :)
MS MVP - IE [DTS/AumHa]

Jan,

Does the IE reg hack trick on the Kelly's Korner website work for XP
SP2?
I
tried that trick, and it didn't work for me.


:

Hi oceanblues :-)

I hate to add further to your woes, but, you don't give us very many
details
of the problem to work with here, nor the version of Windows you are
using,
so the best I can do is a guess.

Post the exact wording of the error message and your OS. I the mean
time,
you might try the following and see if it helps where it may apply to
your
OS:

Try this and post back on results:
Run each line individually and hit enter after each one.
Go to Start>Run then type in the window:
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll

also...

If no joy, ttry the information here and see if one of the errors
listed
is
the one you have and see what resolution they suggest.
http://www.generation.net/~hleboeuf/ershdcvw.htm

You should also visit the Windows Update site and let it scan for
necessary
updates and install them.

and...

It may be that the file has become corrupted and needs to be replaced.

How to extract files in Windows 95 98 Me 2000 XP
http://service1.symantec.com/support/tsgeninfo.nsf/docid/2001011114021106

If all else fails, do a repair/reinstall of your OS.
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
XP
http://support.microsoft.com/?kbid=318378
SP2 section:
http://support.microsoft.com/?kbid=318378#XSLTH3130121123120121120120
Be sure to visit Windows Update site and let it scan for all needed
updates
and service packs afterward.

If you get the error "Newer version of IE already installed" when
trying
to
reinstall/repair XP,
go to here to fix the problem:
Kelly's site has a fix which changes the IsInstalled flag value to 0.
=
http://www.kellys-korner-xp.com/regs_edits/ieinstall.reg
Download this, then right click, Merge, reboot, then try your install
again.
or
http://www.kellys-korner-xp.com/xp_tweaks.htm (line 114, right)

If you have a different OS than XP, and don't know how to do the
repair,
post back and we'll provide instructions.

Hope this helps.

Jan :)
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

Adding on to my problem in ase you cant view the error...it
basically
says
that there was an error and IE will close. The faulty error is
shdocvw.dll...It just keeps displaying everytime i close my IE :(
Please...help!!!!
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