Hi Smain,
For the current situation, I suggest you try the following steps to repair
IE6.
1. Insert the Windows installation CD to the CD-ROM.
2. Click Start, and click Run.
3. Copy the command prompt below in the Open box, and click OK.
Rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
c:\windows\inf\ie.inf
4. It will display a "File Needed" screen, click "Browse.." and browse to
<CD-ROM drive>\i386, (<CD-ROOM drive> is the drive letter of the CD-ROM,
For example, D.
5. Click Open, click Ok, it should begin reinstalling Internet Explorer.
Note:
When you try to reinstall the same version of Internet Explorer, you may
receive the following error message:
------------------------
Setup has detected a newer version of Internet Explorer already installed
on this system.
Setup cannot continue.
------------------------
To avoid this error message and reinstall the same version of Internet
Explorer, follow these steps:
1. While you are logged on as an administrator, click Start, and then click
Run.
2. In the Open box, type regedit, and then click OK.
3. Locate the appropriate registry subkey, right-click the IsInstalled
(REG_DWORD) value, and then click Modify.
To reinstall only the Internet Explorer 6 browser component on Windows XP,
use the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
4. Change the value data from 1 to 0, and then click OK.
5. Quit Registry Editor, and then install Internet Explorer 6.
318378: How to reinstall or repair Internet Explorer and Outlook Express in
Windows XP
<
http://support.microsoft.com/kb/318378/EN-US/>
Thanks & Regards,
Ken Zhao
Microsoft Online Support
Microsoft Global Technical Support Center
Get Secure! -
www.microsoft.com/security <
http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: IE error # 80020009
| thread-index: AcduJl7qYhhmx/YfQqCcwLRD/aCYJg==
| X-WBNR-Posting-Host: 207.46.19.168
| From: =?Utf-8?B?YmVzdEBuZXdzLnBvc3RhbGlhcw==?= <
[email protected]>
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<5#
[email protected]>
<
[email protected]>
| Subject: RE: IE error # 80020009
| Date: Sat, 24 Mar 2007 08:09:08 -0700
| Lines: 241
| Message-ID: <
[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.inetexplorer.ie6.browser:4735
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windows.inetexplorer.ie6.browser
|
| Ken
|
| I applied the RIES. It did not work.
|
| Regards
|
| Best
|
| ""Ken Zhao [MSFT]"" wrote:
|
| > Hi Smain,
| >
| > I have received your email and performed further tests. However, I
cannot
| > reproduce your issue on my test machine. At this moment, this issue
only
| > occurs on this specific web site, I'd like to first suggest you reset
all
| > IE settings to the defaults:
| >
| > To use RIES in Internet Explorer 7, follow these steps:
| >
| > 1. Click the Tools menu, and then click Internet Options.
| > 2. On the Advanced tab, click Reset.
| > 3. In the Reset Internet Explorer Settings dialog box, click Reset.
| > 4. When Internet Explorer 7 finishes restoring the default settings,
click
| > Close, and then click OK two times.
| > 5. Close Internet Explorer 7. The changes take effect the next time
that
| > you open Internet Explorer 7.
| > Note: If you cannot start Internet Explorer 7 for some reason, use RIES
| > from Internet Options in Control Panel.
| >
| > 923737: How to use Reset Internet Explorer Settings (RIES)
| >
http://support.microsoft.com/kb/923737/en-us
| >
| > If you have any results, please feel free to let us know.
| >
| > Thanks & Regards,
| >
| > Ken Zhao
| >
| > Microsoft Online Support
| > Microsoft Global Technical Support Center
| >
| > Get Secure! -
www.microsoft.com/security
<
http://www.microsoft.com/security>
| > ====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > ====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| >
| >
| > --------------------
| > | X-Tomcat-ID: 194795663
| > | References: <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain
| > | Content-Transfer-Encoding: 7bit
| > | From: (e-mail address removed) ("Ken Zhao [MSFT]")
| > | Organization: Microsoft
| > | Date: Tue, 20 Mar 2007 10:51:13 GMT
| > | Subject: RE: IE error # 80020009
| > | X-Tomcat-NG: microsoft.public.windows.inetexplorer.ie6.browser
| > | Message-ID: <5#
[email protected]>
| > | Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser
| > | Lines: 122
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
| > microsoft.public.windows.inetexplorer.ie6.browser:4523
| > | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
| > |
| > | OK, my email:
[email protected]
| > |
| > | Ken Zhao
| > |
| > | Microsoft Online Support
| > | Microsoft Global Technical Support Center
| > |
| > | Get Secure! -
www.microsoft.com/security
| > <
http://www.microsoft.com/security>
| > | ====================================================
| > | When responding to posts, please "Reply to Group" via your newsreader
so
| > | that others may learn and benefit from your issue.
| > | ====================================================
| > | This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > |
| > |
| > |
| > |
| > | --------------------
| > | | Thread-Topic: IE error # 80020009
| > | | thread-index: AcdqIaaQeQeUB6KcQx2xIuu8X6Ynrw==
| > | | X-WBNR-Posting-Host: 62.6.184.194
| > | | From: =?Utf-8?B?YmVzdEBuZXdzLnBvc3RhbGlhcw==?= <
[email protected]>
| > | | References: <
[email protected]>
| > | <
[email protected]>
| > | <
[email protected]>
| > | <
[email protected]>
| > | | Subject: RE: IE error # 80020009
| > | | Date: Mon, 19 Mar 2007 05:25:16 -0700
| > | | Lines: 108
| > | | Message-ID: <
[email protected]>
| > | | MIME-Version: 1.0
| > | | Content-Type: text/plain;
| > | | charset="Utf-8"
| > | | Content-Transfer-Encoding: 7bit
| > | | X-Newsreader: Microsoft CDO for Windows 2000
| > | | Content-Class: urn:content-classes:message
| > | | Importance: normal
| > | | Priority: normal
| > | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| > | | Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser
| > | | Path: TK2MSFTNGHUB02.phx.gbl
| > | | Xref: TK2MSFTNGHUB02.phx.gbl
| > | microsoft.public.windows.inetexplorer.ie6.browser:4487
| > | | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | | X-Tomcat-NG: microsoft.public.windows.inetexplorer.ie6.browser
| > | |
| > | | Hello Ken
| > | |
| > | | You need a password to access to it.
| > | |
| > | | If you'd give me you email address, I will send you the site which
is
| > our
| > | | company's site and the screenshot.
| > | |
| > | | Thanks
| > | |
| > | | Best
| > | |
| > | | ===
| > | |
| > | | ""Ken Zhao [MSFT]"" wrote:
| > | |
| > | | > Hi Best,
| > | | >
| > | | > What is the specific site? I will test it in my test machine.
| > | | >
| > | | > Thanks & Regards,
| > | | >
| > | | > Ken Zhao
| > | | >
| > | | > Microsoft Online Support
| > | | > Microsoft Global Technical Support Center
| > | | >
| > | | > Get Secure! -
www.microsoft.com/security
| > | <
http://www.microsoft.com/security>
| > | | > ====================================================
| > | | > When responding to posts, please "Reply to Group" via your
newsreader
| > | so
| > | | > that others may learn and benefit from your issue.
| > | | > ====================================================
| > | | > This posting is provided "AS IS" with no warranties, and confers
no
| > | rights.
| > | | >
| > | | >
| > | | >
| > | | >
| > | | >
| > | | > --------------------
| > | | > | Thread-Topic: IE error # 80020009
| > | | > | thread-index: Acdnr6w+XIiHxXwyTMSeMOhhsoCY+g==
| > | | > | X-WBNR-Posting-Host: 62.6.184.194
| > | | > | From: =?Utf-8?B?YmVzdEBuZXdzLnBvc3RhbGlhcw==?=
<
[email protected]>
| > | | > | References:
<
[email protected]>
| > | | > <
[email protected]>
| > | | > | Subject: RE: IE error # 80020009
| > | | > | Date: Fri, 16 Mar 2007 02:44:21 -0700
| > | | > | Lines: 39
| > | | > | Message-ID: <
[email protected]>
| > | | > | MIME-Version: 1.0
| > | | > | Content-Type: text/plain;
| > | | > | charset="Utf-8"
| > | | > | Content-Transfer-Encoding: 7bit
| > | | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | | > | Content-Class: urn:content-classes:message
| > | | > | Importance: normal
| > | | > | Priority: normal
| > | | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| > | | > | Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser
| > | | > | Path: TK2MSFTNGHUB02.phx.gbl
| > | | > | Xref: TK2MSFTNGHUB02.phx.gbl
| > | | > microsoft.public.windows.inetexplorer.ie6.browser:4395
| > | | > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | | > | X-Tomcat-NG: microsoft.public.windows.inetexplorer.ie6.browser
| > | | > |
| > | | > | Hi Ken
| > | | > |
| > | | > | The error message is exactly this:
| > | | > |
| > | | > | IE Error # 80020009
| > | | > | Unspecified error.
| > | | > | Unspecified error
| > | | > |
| > | | > | It happens with only one particular site.
| > | | > |
| > | | > | I shall thank Jon for his input.
| > | | > |
| > | | > | Regards
| > | | > |
| > | | > | Best
| > | | > |
| > | | > | ====
| > | | > |
| > | | > | ""Ken Zhao [MSFT]"" wrote:
| > | | > |
| > | | > | > Hello Best,
| > | | > | >
| > | | > | > Thank you for using newsgroup!
| > | | > | >
| > | | > | > From your post, thanks Jon for his kindly suggestions. You
may
| > | first
| > | | > refer
| > | | > | > to his suggestions.
| > | | > | >
| > | | > | > I cannot reproduce your issue. I am not sure what the exact
error
| > | | > message
| > | | > | > you received. Could you let me know it?
| > | | > | >
| > | | > | > Does the issue only occur on this specific web site?
| > | | > | >
| > | | > | > Thanks & Regards,
| > | | > | >
| > | | > | > Ken Zhao
| > | | > | >
| > | | > | > Microsoft Online Support
| > | | > | > Microsoft Global Technical Support Center
| > | | > |
| > | | > |
| > | | >
| > | | >
| > | |
| > |
| > |
| >
| >
|
