IE ecountered a problem error message

  • Thread starter Thread starter Kelly
  • Start date Start date
K

Kelly

I keep getting a pop-up window saying Microsoft IE has
encountered a problem. I try to report it and don't
report, but neither works. Error message won't go away.
Help!!
 
Kelly -

Heh! Reporting or not makes very little difference. MS supposedly just uses
these reports for the purpose of "fixing, resolving" various IE problems,
but they aren't going to get back to you personally, nor insert a special on
the spot in your PC fix.

When the Dialogue box appears, click on the "click here" link for details of
the error involved. You can submit the errors observed and post them to the
Newsgroup for some possible interpretation of what may be at fault.
Only include what is displayed up to the registers; do not include the rest
of the details beyond that.

Don't forget to state in your post which OS you are using, what you were
doing when the error appeared, what recent changes you may have made to your
system, and what you may have tried in the way of "fixing" things. This is
what you should so whenever you post a question to the newsgroups.

Iexplore.exe has encountered a problem and needs to close. We are sorry for
the inconvenience.
http://support.microsoft.com/?kbid=293623
http://support.microsoft.com/?kbid=316085
http://support.microsoft.com/?kbid=321923
http://support.microsoft.com/?kbid=813181

http://support.microsoft.com/?kbid=831432 (M030106shop.dll, m030206pohs.dll,
mdefshop.dll, moaa30425s.dll, moz030715s.dll)
http://support.microsoft.com?kbid=826718

Just a general bit on Troubleshooting:
http://www.aumha.org/a/tshoot.htm
Other error messages
http://aumha.org/win4/kberrmsg.htm
--

LuckyStrike
(e-mail address removed)

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
http://home.satx.rr.com/badour/html/post.html
 
Another thing. Do you mean the error message just sits there and is
basically frozen as displayed? First, try to shutdown the PC by conventional
means. If that doesn't work, try the CTRL-ALT-DEL method, and end task on
the program (starting with the message, and internet explorer). If that
fails, use the re-set button. Let the ScanDisk run upon re-boot.

Then see what happens. If this is a constant non-stop event, then perhaps
you should scan for malware. Follow the recommendations I will outline
below.
Quick and basic scans (hardly definitive, but a start)
Doxdesk parasite scan
http://doxdesk.com/parasite/
Jim Eshelmans WSC on-line quick scan
http://www.aumha.org/a/noads.htm
Bugs Glitches and Stuff-ups (Sandi Hardmeiers site...First rate all the
way)
http://inetexplorer.mvps.org/Darnit.htm

More In-Depth on-line scanners for parasites and Trojans:
GFI free on-line Trojan scanner
http://www.windowsecurity.com/trojanscan/
Sygate Technologies Trojanscan
http://scan.sygatetech.com/pretrojanscan.html
PestPatrol on-line scan
http://www.pestscan.com/home.asp
SpywareChecker on-line scan
http://www.spywareguide.com/txt_onlinescan.html

Parasites, spyware malware basics:
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm

Check for Spyware - How - to's
First, install the respective programs and then update them immediately,
so that they have the current versions, and definitions. Read the Help
Files and Tutorials.
Run them one at a time. With Ad-Aware you may have it
generally clean whatever it finds. The same applies for CWShredder.
Spybot S&D requires special attention (listed below), as does HijackThis
(Only more so. Details listed below) The programs are listed in order of
their general strength, safety, and purpose. It is perhaps best to install
and run these in this order of appearance. All are freeware programs,
but if you are pleased with the results and quality of the utilities,
donations to the respective Authors are cheerfully accepted.

*Most important* - Before you try to remove spyware using any of the
following programs, realize that the process of cleaning and removing
certain spyware and malware may possibly interrupt and kill your internet
connection.
Therefore, you should obtain a copy of LSPFIX, which will then make it
possible for you to re-establish your internet connection should it be
terminated.

Download LSPFIX from either of the following sites:

http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html (For Win2k or XP)
Click to expand...
 
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