IE Downloads on Windows 2000

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Guest

Recently several clients in our company started having problems downloading
files from a certain HTTPS website. XP clients are fine.
We scanned for spyware and all that, but it happens on all Windows 2000
machies that are here, even if they are SP3 or SP4.
The error they get is:
"Internet Explorer was not able to open this internet site. The requested
site is either unavailable or cannot be found."
The site is an in house one and has been running for quite some time. The
odd thing is that Windows 2000 cliens outside the company don't have a
problem, only those that are using our corporate image have the problem.
Since it has to be a setting I need to know what it is and where to find it,
everyone claims that they haven't done anything.
 
Mike said:
Recently several clients in our company started having problems
downloading
files from a certain HTTPS website. XP clients are fine.
We scanned for spyware and all that, but it happens on all Windows 2000
machies that are here, even if they are SP3 or SP4.
The error they get is:
"Internet Explorer was not able to open this internet site. The requested
site is either unavailable or cannot be found."
The site is an in house one and has been running for quite some time. The
odd thing is that Windows 2000 cliens outside the company don't have a
problem, only those that are using our corporate image have the problem.
Since it has to be a setting I need to know what it is and where to find
it,
everyone claims that they haven't done anything.
Click to expand...

Make sure your firewall is not blocking port 443.
Go to Start | Run and enter these commans (press <Enter after each one).
Regsvr32 SOFTPUB.DLL
Regsvr32 Wintrust.dll
Regsvr32 Initpki.dll
Regsvr32 Dssenh.dll
Regsvr32 Rsaenh.dll
Regsvr32 Gpkcsp.dll
Regsvr32 Sccbase.dll
Regsvr32 Slbcsp.dll
Regsvr32 Mssip32.dll
Regsvr32 Cryptdlg.dll
See also
http://windows-help.net/WindowsXP/troub-10.html
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
http://www.mvps.org/inetexplorer/data/jjblack.htm
HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444
"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807
How to troubleshoot problems accessing secure Web pages with Internet
Explorer 6 Service Pack 2
http://support.microsoft.com/?kbid=870700

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
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http://defendingyourmachine.blogspot.com/
 
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