IE crashes since installing MN-720 Wireless Broadband Adapter

  • Thread starter Thread starter Holly
  • Start date Start date
H

Holly

Yes - cleared cache
Yes - did virus scan
Yes - used ad-aware

Problem persists.

Any ideas?




**************************

Saturday on Wireless Broadband Support site

***************************
I would suggest it is Internet Explorer, and not the
network adapter. Have
you cleared your IE cache lately, done a thorough virus
scan of your system,
checked for Trojans with one of the free programs
available (like AdAware).
You may check this information from Microsoft MVP Sandi
Hardmeier:
http://www.mvps.org/inetexplorer/ and if you need further
assistance, post
to the Internet Explorer newsgroup appropriate for the
build you're using.
--
Chris H.
Microsoft Windows MVP
Associate Expert
Expert Zone -

Help, I have Win ME and have installed MN-720. I can surf
for a few click throughs then Explorer freezes. It happens
every time. Any suggestions? Thanks.
Click to expand...


..
 
What sites can you get to at first?

Reason for asking is that some ISPs require you to register machines, and
the router would be considered a new machine, so if you unplugged your stand
alone from (say) you cable modem and put the router in between you now have
to register the router.

With Mediacom I can get to a few pages with an unregistered machine but only
within Mediacom's subnet.

And no, they don't make it obvious so unless someone tells you it's a call
to tech support. before you find out.

The router should be set up pretty well by default but if the pages you can
see are all related to your ISP then tech support there might be the
quickest option just in case they operate a registration system.

Charlie
 
Thanks Charlie.
I can go to any site, Yahoo, School district sites,
Comcast, Amazon... even download pdfs or whatever. But
after sometimes two, sometimes four clicks to different
links it freezes. This also happens when using any other
application. If I open Outlook and read a few emails and
go to IE, then it freezes... I have comcast broadband, ms
messenger (that was recently installed). I called Comcast
support and they thought i should uninstall and reinstall
IE. Haven't done that...yet.

Also, when the system freezes and I reboot, if the MN-720
Adapter is in the pc slot, things freeze up even quicker.
So I reboot without it in the slot and engage it just when
I want to look something up on the Internet.

Frustrating stuff...

I just got another suggetion from the broadband newsgroup
to make sure dial up is not showing...going to verify that
now...i'll keep you posted.

thanks,
holly
 
Well, for a start removing things while powered up seems very risky to me,
even worse plugging them in, and I don't care if the instructions say you
can do that it's still bad news. In any case that shouldn't be necessary and
suggests to me that your problem may have it's roots in the adaptor drivers.

Windows update might offer new drivers if there's been an update to them,
have you tried there? The page for the device is here if you ever need info
on it. I couldn't find any manual download drivers so maybe that's not an
option.

http://www.microsoft.com/products/i...=22&pcid=aeb47d57-256b-49fd-a979-10b3770e112f

I assume you have original CD and instructions, I suggest we wait and see if
anyone else has actually experienced and fixed the exact problem and if not
try uninstalling and reinstalling the device. I don't have any notebooks so
haven't used many of these interfaces.

Charlie
 
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