IE Constantly Shust Down ?

  • Thread starter Thread starter Bubey
  • Start date Start date
B

Bubey

I have a brand new laptop with IE6 on it.
It constantly shuts down. First given me a
box that says do I want to send this info to
MS. When I say Yes or No it then shuts
down and I have to start all over. This doesn't
have just a few times, it constant. I wouldn't
think that a brand new install would have this
problem. Help Please !

OS: WinXP Pro SP2
1gb Memory and HD
 
Bubey said:
I have a brand new laptop with IE6 on it.
It constantly shuts down. First given me a
box that says do I want to send this info to
MS. When I say Yes or No it then shuts
down and I have to start all over. This doesn't
have just a few times, it constant. I wouldn't
think that a brand new install would have this
problem. Help Please !

OS: WinXP Pro SP2
1gb Memory and HD
Click to expand...

I would suspect a malware infection.

So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971

Help with Hijackware
All MS - MVP Sites.
http://aumha.org/a/parasite.htm
(http://aumha.org/a/quickfix.htm)
http://www.elephantboycomputers.com/page2.html#Removing_Malware
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/darnit.html)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315
 
Thanks for the reply. I was going through the
add/remove programs in the Control Panel and came
across a program
called "Otto". Ever heard of it ? I went to
click on it to "change or remove" to see if I
could find out what this program was about and
poof, it was removed. Usually this type of click
would get a
confirmation to remove to click on.

I thought my McAffee had a spyware program built
in but
guess not. I usually use Norton and every so
often use
the Housecalls.com site just to make sure Norton
is doing
it's job.

"Frank Saunders, MS-MVP OE"
Bubey said:
I have a brand new laptop with IE6 on it.
It constantly shuts down. First given me a
box that says do I want to send this info to
MS. When I say Yes or No it then shuts
down and I have to start all over. This doesn't
have just a few times, it constant. I wouldn't
think that a brand new install would have this
problem. Help Please !

OS: WinXP Pro SP2
1gb Memory and HD
Click to expand...

I would suspect a malware infection.

So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971

Help with Hijackware
All MS - MVP Sites.
http://aumha.org/a/parasite.htm
(http://aumha.org/a/quickfix.htm)
http://www.elephantboycomputers.com/page2.html#Removing_Malware
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/darnit.html)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by
deceptive software.
http://support.microsoft.com/kb/827315

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
"They who would give up an essential liberty for
temporary security, deserve
neither liberty or security"
 
Nope, never heard of 'Otto'.
No one program will take care of all malware. I don't trust McAfee and
Norton to do anything but slow down and mess up your computer.
 
Who do you trust? All suggestions would be
welcome. I feel like a new kid on the block with
this XP after having used PC's for the past 20+
years...........Thanks!

"Frank Saunders, MS-MVP OE"
Nope, never heard of 'Otto'.
No one program will take care of all malware. I
don't trust McAfee and
Norton to do anything but slow down and mess up
your computer.

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
"They who would give up an essential liberty for
temporary security, deserve
neither liberty or security"
 
Thank You !

"Frank Saunders, MS-MVP OE"
AVG or Avast for anti-virus, what I listed for
malware.

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
"They who would give up an essential liberty for
temporary security, deserve
neither liberty or security"
 
I ran the Virus checkers and Spybot type programs.
Got a Clear.

Then I got this error msg
yesterday...............IE/Outlook Express
Window came up to send or don't send. This
happens quite frequently

and I've got a new laptop.



Error Signature

BCCode: 44, BCP1:85259F0, BCP2:00000D62,
BCP3:00000000, BCP4:00000000

OS Ver: 5_1_2600, SP: 2.0 Product: 256_1



Error Report Contents

C:\Documents\NancyDocume~1\Nancy\Locals~1\Temp\WERda35.dir00\Mini071706-01.dmp

C:\Documents\NancyDocume~1\Nancy\Locals~1\Temp\WERda35.dir00\sysdata.xml



(SEND / DON'T SEND)




Thank You !

"Frank Saunders, MS-MVP OE"
AVG or Avast for anti-virus, what I listed for
malware.

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
"They who would give up an essential liberty for
temporary security, deserve
neither liberty or security"
 
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