Hi Baz
You don't mention which version of Windows you have, or if you are dialup or
otherwise. Hoever, you might try the following:
Most versions of Windows will have an option that will disconnect the
computer from the Internet after a certain amount of time the system has
been idle while on the Internet. This is referred to as the Idle Disconnect
feature. When this occurs, the system will bring up a warning to let you
know that "the connection has been idle for X amount of time, would you like
to stay online" and then give you the option to stay connected or
disconnect. While this can be a nifty feature, many find this to be a
nuisance. Here's how to disable this feature:
Disable the autodisconnect feature:
Click Start> >Settings> Control Panel>
Double-click Internet or Intenet Options icon
If you had the INTERNET icon, click on the tab that says CONNECTION, then
look in the middle of the window. There will be a checkbox that says
"Disconnect if idle for ." and put a check in this box. Then press OK and
the Idle Disconnect feature should be disabled.
If you had the INTERNET OPTIONS icon, click on the tab that says CONNECTION,
then look for a button labeled SETTINGS on the right-hand side. In the next
window that comes up, look at the bottom portion for "Dial-up settings" and
on the right, click on the ADVANCED button. In the next window that appears,
here will be a checkbox that says "Disconnect if idle for.". Click on this
box to place a check in it, then press OK until no more OK buttons are
displayed on the screen. The Idle Disconnect feature should now be disabled.
For broadband or other than dialup, check your cables for secure connection,
and the ethernet card, it may be going or bad.
Also, check your system for scumware. In addition to your freshly updated
AV, run the programs below in Safe Mode with Hidden Files enabled and follow
all instructions carefully:
WARNING>>>> Backup all documents and files before removing any spyware!!
Download and install BHODemon from
http://www.definitivesolutions.com/bhodemon.htm
Your problem may be caused by a bad BHO.
Most importantly, download install and run CWShredder here
http://www.majorgeeks.com/download3019.html
and this program, which searches for hidden .dlls that recreate the malware.
About Buster:
http://www.majorgeeks.com/download4289.html
Then visit these two sites to test for parasites and help basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
http://aumha.org/a/quickfix.php
Basically, throw everything here at your "infection".
Then download, install and immediately update these two programs before
running:
AdAware SE - Update immediately after installing
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
SpyBot S &D - Update immediately after installing
http://www.majorgeeks.com/download2471.html
Download pocket killbox from Download pocket killbox from
http://www.thespykiller.co.uk/files/killbox.exe
and put it on the desktop where you can find it easily
Also download, install, and run HiJackThis - it is one of the very import
tools to clean your system of all scumware. Follow the instructions
carefully:
How to download and install HiJackThis: (it does not need to be updated)
http://www.bleepingcomputer.com/forums/topict309.html
Please DO NOT post your log to this newsgroup. It is important that you go
to one of the HiJackThis Support Forums below and allow the experts there
to analyze it for youPlease DO NOT post your log to this newsgroup. It is
important that you go to one of the HiJackThis Support Forums below and
allow the experts there to analyze it for you.::
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.)
Also, please post a link to the forum where you post your HJT log back to
this thread so that we can follow your progress there.
CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.
You should also get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also... From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)
or Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip
How to Restart in Safe Mode
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
How to Show Hidden Files
http://snipurl.com/6rl8
Hope this helps
Jan
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that's why they're so contagious.
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