Ian said:
When browing, IE closes itself sometimes. It gets the error in the event:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00064ed1.
Ran sfc /scannow and apply SP2. It is still the same. Any suggestion?
Read here
http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
You receive an "Explorer.exe has generated errors and will be closed by
Windows" error message
http://support.microsoft.com/?scid=kb;EN-US;Q314867
Can't access Windows Explorer, Control Panel et al.
http://aumha.net/viewtopic.php?p=80536
= This can be caused also by BHO third-party, Video card malfunctioning,
hardware driver going bad.
Check in the Device Manager for any malfunctioning devices.
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malware from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
3... You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
Download these tools to see the running processes in real-time and you
can search them to make sure they are Legit.
"Process Explorer for Windows v10.21"
http://www.microsoft.com/technet/sysinternals/utilities/processexplorer.mspx
"AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
= Boot up with your CD in the CD ROM and when you presented with Windows Setup
Options:
1- Install Windows
2- Repair existing copy
3- Quit
Select 2 by Pressing R on your keyboard, on the Command Prompt type:
C:\Windows>CD.. Hit [Enter..] on your Keyboard
on the new Prompt type this:
C:\>
copy X:\i386\ntldr c:\ where X is the Drive Letter for your CD-Rom
copy X:\i386\ntdetect.com c:\ " " "
copy X:\i386\ntdll.dll C:\Windows\System32
Please type one at a time click/Hit [Enter..]
Then Type this command:
chkdsk /r Hit [Enter..] then Exit when the checkdsk finished.
//**************** NOTE ******************//
NOTE: the ntdll.dll locations:
C:z\windows\system32
C:\windows\ServicePackFikes\i386
C:\windows\SoftwareDistribution\SelfUpdate\16b2c96a0c41..........819
//*************\\\\\\***********************//
How to Perform a Windows XP Repair Install:
http://michaelstevenstech.com/XPrepairinstall.htm
HTH.
nass
