IE blank

  • Thread starter Thread starter Kim
  • Start date Start date
K

Kim

New computer, DSL line, IE launched, MSN home page
appears and no other pages will load. I get only a blank
page, sometimes eventually (20 min) it will say page not
available. No firewall I know of in place. Help!
 
Kim -

Take a look (if they load. ;-) )here:

Blank pages
http://inetexplorer.mvps.org/answers2.htm#blank_windows
You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q281679

HTML Pages Only Partially Appear, HTML Pages Do Not Appear, or the Network
Stops Responding
(a Hot fix; intended *ONLY* for the exact error and reason as described in
this article)
http://support.microsoft.com/?kbid=823386

Internet Explorer Displays a Blank Page and May Appear to Stop Responding on
Windows 2000
(since you failed to say *which* OS you are using)
http://support.microsoft.com/?kbid=832624

Then, check for spyware, malware, viruses, etc.:
Quick and basic scans (hardly definitive, but a start)
Doxdesk parasite scan
http://doxdesk.com/parasite/
Jim Eshelmans WSC on-line quick scan
http://www.aumha.org/a/noads.htm
Bugs Glitches and Stuff-ups (Sandi Hardmeiers site...First rate all the
way)
http://inetexplorer.mvps.org/Darnit.htm

More In-Depth on-line scanners for parasites and Trojans:
GFI free on-line Trojan scanner
http://www.windowsecurity.com/trojanscan/
Sygate Technologies Trojanscan
http://scan.sygatetech.com/pretrojanscan.html
PestPatrol on-line scan
http://www.pestscan.com/home.asp
SpywareChecker on-line scan
http://www.spywareguide.com/txt_onlinescan.html

Parasites, spyware malware basics:
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm

Check for Spyware - How - to's
First, install the respective programs and then update them immediately,
so that they have the current versions, and definitions. Read the Help
Files and Tutorials.
Run them one at a time. With Ad-Aware you may have it
generally clean whatever it finds. The same applies for CWShredder.
Spybot S&D requires special attention (listed below), as does HijackThis
(Only more so. Details listed below) The programs are listed in order of
their general strength, safety, and purpose. It is perhaps best to install
and run these in this order of appearance. All are freeware programs,
but if you are pleased with the results and quality of the utilities,
donations to the respective Authors are cheerfully accepted.

*Most important* - Before you try to remove spyware using any of the
following programs, realize that the process of cleaning and removing
certain spyware and malware may possibly interrupt and kill your internet
connection.
Therefore, you should obtain a copy of LSPFIX, which will then make it
possible for you to re-establish your internet connection should it be
terminated.

Download LSPFIX from either of the following sites:

http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html (For Win2k or XP)
 
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