And yes, ...\Program Files\Internet Explorer is there, it just doesn't
have
that \IEXPLORER.EXE under it.
The file name is IEXPLORE.EXE (only one R), not IEXPLORER.EXE.
Assuming IE Help | About does NOT list v7.0.5730.xx, IE7 is not installed.
If IE Tools | Internet Options | General (tab) does not include a section
named Tabs, IE7 is not installed.
To install IE7 manually, follow the instructions in my previous reply. (If
you paid the technician to format and reinstall WinXP *and* install IE7, you
didn't get what you paid for!)
And speaking of Windows updates, I have that shield-looking icon that
apparently goes ahead and does updates without asking me - is that wise?
You are running WinXP SP3 and Automatic Updates (AU) is enabled by default.
AU's default setting is Automatic but if you're seeing that shield-looking
icon and have not also seen a prompt asking you to choose which updates you
want to download, chances are that AU is configured to the Download but
Notify setting ("Download updates for me, but let me choose when to install
them"). See this KB article:
How to configure and use Automatic Updates in WinXP:
http://support.microsoft.com/kb/306525
Today [AU has] been downloading who-knows-what VERY slowly (only at 14%
right
now and it's been going for sometime - I have dial-up).
Depending on when you got the machine back from the shop, AU may be
downloading the installer for IE7 and/or the security updates that were
released earlier this month (i.e., 09 Sept-08; see
http://aumha.net/viewtopic.php?f=29&t=35913).
If the Download but Notify setting is selected:
1. AU will prompt you to select which updates you want to install, once the
downloading has completed.
2. If the installer for IE7 was downloaded, you will also see an EULA which
you must accept before IE7 will install.
If you choose to install IE7 via Automatic Updates, I strongly recommend to
be CERTAIN that your anti-virus application is disabled BEFORE the
installation begins. When the installation completes, REBOOT TWICE.
=================================
Joy, this is getting way too complicated to be handled efficiently in the
newsgroups. If you need additional assistance, please Register and then
begin a new thread in this forum for further assistance:
http://aumha.net/viewforum.php?f=7
--
~PA Bear
Joy wrote:
And yes, ...\Program Files\Internet Explorer is there, it just doesn't
have
that \IEXPLORER.EXE under it. Seems that adding or removing a couple of
checks added a couple of things that weren't there before, but that isn't
one of them.
Looks like a lot of reading over my head.
Wouldn't I know it's not installed by its appearance? (I HAD IE7, so I
know
what it looks like and "this ain't it". <S>)
I don't know what method my computer guy used to supposedly download it.
When I had IE7 (before the hard drive reformatting a few days ago), it
wasn't something I knowingly downloaded. It apparently did it itself in
with some of the regular updates. At first I wasn't pleased because it
was
so different and took some getting used to. But I did eventually get used
to it. After reading all the warnings below, I think I'd do better to
just
get "re-used to" IE6!
And speaking of Windows updates, I have that shield-looking icon that
apparently goes ahead and does updates without asking me - is that wise?
Today it's been downloading who-knows-what VERY slowly (only at 14% right
now and it's been going for sometime - I have dial-up).
PA Bear said:
this required reading (IMHO) before installing IE7:
Sandi's Installation Tips <= Steps #1-8, #10 & #11; take note of #12,
then
STOP!
http://www.ie-vista.com/known_issues.html#pre-install
(ignore any references to Vista)
And I strongly recommend using
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the
installation source, not Automatic/Windows Update. [If Windows Update
offers the machine IE7, it's not installed.]
Alternately, use this Direct Download link:
http://www.microsoft.com/downloads/details.aspx?familyid=9ae91ebe-3385-447c-8a30-081805b2f90b
Tip: Save the installer to your desktop, do not Run it.
Make *certain* that you check in at Windows Update (Select CUSTOM & scan)
immediately after installing IE7 and install any critical updates
offered.
If Optional Software Updates category offers Root Certificates update, I
recommend installing it to take full advantage of IE7's additional
security. [1]
IEBlog : IE7 Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
=======================
[1] If you find that all updates fail to install, see
http://support.microsoft.com/kb/943144
--
~PA Bear
1. Enable Show Hidden Files & Folders (though it's usually not
necessary):
www.bleepingcomputer.com/tutorials/tutorial62.html
2. Look again. (That path assumes Windows is installed on your C:
drive.)
3. If you right-click on the IE icon on your desktop, is there a "Start
without Add-ons" option?
[I was the "OE expert" who was helping JoAnn help you.]
Joy wrote:
Yes, I told her, and thanked her! (It wasn't the whole OE, just the
NGs)
In Win Explorer, following that path, there isn't any IEXPLORE.EXE
under
Internet Explorer. However, if I go to IE itself - Help - About IE, it
says
Version 6.0
[X-post to IE General]
Right-click on C:\Program Files\Internet Explorer\IEXPLORE.EXE <=this
file
open the Version tab: What version is displayed here?
Those with IE7-specific questions or comments are asked to post to and
seek
support in this newsgroup:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
PS: Have you told JoAnn that you've gotten OE working again?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Joy wrote:
<snip>
After my hard drive was reformatted using the Restore disk, I now
have
IE
6
and OE 6. Previously I had IE 7 (but OE 6). So my computer tech
downloaded (we thought!) IE 7. However, when I looked at it, it
was
still
IE 6! It's not a big deal (I can revert to using 6, but had gotten
used to 7). Anyone know why this happened? And/or how I can
upgrade
to 7?
