IE 7 Question regarding settings

  • Thread starter Thread starter SJMP
  • Start date Start date
S

SJMP

I know tis is a IE6 newsgroup. But I cannot save settings in IE7. I make a
site trusted and IE7 askes me if I want to save the password but everytime I
go back in the password /username is blank. I also change the security levels
but IE resets them when I log back on.

I am a local admin on a windows xp sp2 PC. I have also checked to confirm
that there are no Global Policies causing this.

Thanks,

SJMP
 
Dear Customer,

Thanks for post here.

According to the post, the issue seems to be related to the AutoComplete
feature of Internet Explorer 7, which allows passwords used to connect to a
secure website to be cached on the client.

Before we move on, I would like to confirm some information with you.

Information needed:
==================

Have you enabled the AutoComplete settings in Internet Explorer 7.0?

Based on the issue, here is some information which may be helpful for you.

Analysis and Suggestion:
=============================

You may try the following steps to check if the issue reoccurred.

For authentication dialog box, you may perform the following steps to let
Internet Explorer 7 to prompt you for username and password:

1. In Internet Explorer, click Internet Options on the Tools menu.
2. Click the Security tab, and then click the corresponding zones, such as
Internet.
3. Click Custom Level.
4. Under User Authentication, click "Prompt for user name and password,"
click OK, and then click OK again.
5. Try to access the web page again to see whether you are prompted for
password.

For password history item, you can perform the following steps to clear the
previous passwords:

1. In Internet Explorer, click Internet Options on the Tools menu.
2. In the General tab, click "Delete...­" button in "Browsing history"
3. Click "Delete Password".

For AutoComplete item, you may perform the following steps to make Internet
Explorer to cache the password.

1. In Internet Explorer, click Internet Options on the Tools menu.
2. On the Content tab, click the Settings button under AutoComplete and
select all options.
3. Access the web page again to test.

Hope all the information will help. I'm waiting for you reply.

Thanks a lot.

David Shen
Microsoft Online Partner Support
 
SJMP said:
I know tis is a IE6 newsgroup. But I cannot save settings in IE7. I make a
site trusted and IE7 askes me if I want to save the password but everytime
I
go back in the password /username is blank. I also change the security
levels
but IE resets them when I log back on.

I am a local admin on a windows xp sp2 PC. I have also checked to confirm
that there are no Global Policies causing this.
Click to expand...


It might be a security program blocking the Registry change it needs to
make. A few, but not all, of the programs now doing this are:
Ad-aware's Ad-Watch
IBM Access Connections
Kaspersky
McAfee VirusScan and/or Antispyware
Norton AV
Spyware Blaster
Spybot> Tools> IE Tweaks
Spybot- Teatimer
Spysweeper
Spyware Doctor
Windows Defender
Zone Alarm (free) 6.5 Reported to be fixed in later versions.

In the case of Zone Alarm 6.5 or Norton 2007 it actually has to be
uninstalled. Make sure the Windows Firewall is turned on until you
reinstall Zone Alarm.

Boot into Safe Mode with Networking and try the change.
 
Dear Customer,

I'd like to check how things are going. Did you have the chance to try the
troubleshooting steps? If you have any other questions, please do not
hesitate to let me know. I look forward to your further updates.

Thanks a lot.

David Shen
Microsoft Online Partner Support
 
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