IE 7 in Vista Ulitimate crashes.

  • Thread starter Thread starter john stuart
  • Start date Start date
J

john stuart

"Internet Explorer has stopped working" Details:

"Problem signature:
Problem Event Name: BEX
Application Name: IEXPLORE.EXE
Application Version: 7.0.6001.17052
Application Timestamp: 474fe427
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 077e4d30
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Can anyone decipher the info and advise me on what I need to do to fix this?

TIA

John

(If MS won't accept support requests without charging first, for mysterious
thiings like this, what good does it do to provide this info to the typical
user? It does not mean anything to me, or indicate what is wrong in a
practical way.)
 
I am reasonably certain that the Problem Event Name "BEX" refers to a
Browser Extension

I would consider removing any extensions, particularly BHOs like toolbars,
and maybe FLASH.OCX, and then reinstalling one at a time if you still need
it.
 
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