IE 6 won't load

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Guest

Since about 26 May, I have been unable to load IE 6 - the window opens and
hangs. Firfox does still works however I am unable to open visit several
sites which require IE. I have a suspicion that an automatic update at the
same time might have caused this. In addition, my email in Outlook no longer
displays images. Is this a coincidence I wonder? MSN notifies me whether I
have emails but again, won't load IE when clicked.

I am using XP Pro and a idal up service. Thorough scans by Search and
Destroy, Windows Defender and AVG AntiVirus have found numerous nasties but
it hasn't done the trick. I've checked that Zone Alarm specifically allows IE
and other MS apps. Any solutions will be gratefully received.
 
keithybaby said:
Since about 26 May, I have been unable to load IE 6 - the window opens and
hangs. Firfox does still works however I am unable to open visit several
sites which require IE. I have a suspicion that an automatic update at the
same time might have caused this. In addition, my email in Outlook no
longer
displays images. Is this a coincidence I wonder? MSN notifies me whether I
have emails but again, won't load IE when clicked.

I am using XP Pro and a idal up service. Thorough scans by Search and
Destroy, Windows Defender and AVG AntiVirus have found numerous nasties
but
it hasn't done the trick. I've checked that Zone Alarm specifically allows
IE
and other MS apps. Any solutions will be gratefully received.
Click to expand...


You may have a malware infection.

So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971

Help with Hijackware
All MS - MVP Sites.
http://aumha.org/a/parasite.htm
(http://aumha.org/a/quickfix.htm)
http://www.elephantboycomputers.com/page2.html#Removing_Malware
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/darnit.html)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315
 
keithybaby said:
Since about 26 May, I have been unable to load IE 6 - the window opens and
hangs. Firfox does still works however I am unable to open visit several
sites which require IE. I have a suspicion that an automatic update at the
same time might have caused this. In addition, my email in Outlook no longer
displays images. Is this a coincidence I wonder? MSN notifies me whether I
have emails but again, won't load IE when clicked.

I am using XP Pro and a idal up service. Thorough scans by Search and
Destroy, Windows Defender and AVG AntiVirus have found numerous nasties but
it hasn't done the trick. I've checked that Zone Alarm specifically allows IE
and other MS apps. Any solutions will be gratefully received.
Click to expand...

Hi Keith,
Try afull scan on viruses and Malware first, then Proceed with the next Step.
1- For malware/Virus removal go here:

http://www.sophos.com/virusinfo/analyses/trojswizzoraw.html
http://www.nasstec.co.uk/tools.html
http://www.spywareguide.com/product_show.php?id=2857
http://www.avast.com/eng/vps_history.html

2- After being sure that your system clean from Malwares/Viruses do the Next
step:
Open IE Properties by Right Click on the IE Icon on your Desktop and select
Properties from the Sub-Menu.
On the IE Properties window click on the Programs Tab and Click on the
Button Labled Manage Add-Ons and Disable all none MS Add-Ons including
Firefox and close the Add-Ons Propeties Window, On the Programs Window Click
on * Reset Web Settings* and be sure the Tick Box for:[ ] Internet Explorer
Should check to see Whether it is the Defualt Browser.
Close the IE Properties by clicking o either or both OK or Apply.
Then Reboot and see if the issue being resolved and after that try to Enable
Add-Ons for Firefox and the rest as needed and see the Offending Part and
Leave it Disable.
Hope this Helps
Please let us know your Findings
Regards
nass
 
--
London, England


nass said:
keithybaby said:
Since about 26 May, I have been unable to load IE 6 - the window opens and
hangs. Firfox does still works however I am unable to open visit several
sites which require IE. I have a suspicion that an automatic update at the
same time might have caused this. In addition, my email in Outlook no longer
displays images. Is this a coincidence I wonder? MSN notifies me whether I
have emails but again, won't load IE when clicked.

I am using XP Pro and a idal up service. Thorough scans by Search and
Destroy, Windows Defender and AVG AntiVirus have found numerous nasties but
it hasn't done the trick. I've checked that Zone Alarm specifically allows IE
and other MS apps. Any solutions will be gratefully received.
Click to expand...

Hi Keith,
Try afull scan on viruses and Malware first, then Proceed with the next Step.
1- For malware/Virus removal go here:

http://www.sophos.com/virusinfo/analyses/trojswizzoraw.html
http://www.nasstec.co.uk/tools.html
http://www.spywareguide.com/product_show.php?id=2857
http://www.avast.com/eng/vps_history.html

2- After being sure that your system clean from Malwares/Viruses do the Next
step:
Open IE Properties by Right Click on the IE Icon on your Desktop and select
Properties from the Sub-Menu.
On the IE Properties window click on the Programs Tab and Click on the
Button Labled Manage Add-Ons and Disable all none MS Add-Ons including
Firefox and close the Add-Ons Propeties Window, On the Programs Window Click
on * Reset Web Settings* and be sure the Tick Box for:[ ] Internet Explorer
Should check to see Whether it is the Defualt Browser.
Close the IE Properties by clicking o either or both OK or Apply.
Then Reboot and see if the issue being resolved and after that try to Enable
Add-Ons for Firefox and the rest as needed and see the Offending Part and
Leave it Disable.
Hope this Helps
Please let us know your Findings
Regards
nass
Click to expand...

Thanks Nass & Frank

I've condicted more anti-virus and anti-adware scans with the latest updates
and still no joy. Incidentally Nass, selecting Properties after
right-clicking on the shortcut does not show a Programs tab, only General,
Shortcut and Compatibility. I expect I'm going qoing somewhere - any ideas?
 
keithybaby said:
--
London, England


nass said:
keithybaby said:
Since about 26 May, I have been unable to load IE 6 - the window opens and
hangs. Firfox does still works however I am unable to open visit several
sites which require IE. I have a suspicion that an automatic update at the
same time might have caused this. In addition, my email in Outlook no longer
displays images. Is this a coincidence I wonder? MSN notifies me whether I
have emails but again, won't load IE when clicked.

I am using XP Pro and a idal up service. Thorough scans by Search and
Destroy, Windows Defender and AVG AntiVirus have found numerous nasties but
it hasn't done the trick. I've checked that Zone Alarm specifically allows IE
and other MS apps. Any solutions will be gratefully received.
Click to expand...

Hi Keith,
Try afull scan on viruses and Malware first, then Proceed with the next Step.
1- For malware/Virus removal go here:

http://www.sophos.com/virusinfo/analyses/trojswizzoraw.html
http://www.nasstec.co.uk/tools.html
http://www.spywareguide.com/product_show.php?id=2857
http://www.avast.com/eng/vps_history.html

2- After being sure that your system clean from Malwares/Viruses do the Next
step:
Open IE Properties by Right Click on the IE Icon on your Desktop and select
Properties from the Sub-Menu.
On the IE Properties window click on the Programs Tab and Click on the
Button Labled Manage Add-Ons and Disable all none MS Add-Ons including
Firefox and close the Add-Ons Propeties Window, On the Programs Window Click
on * Reset Web Settings* and be sure the Tick Box for:[ ] Internet Explorer
Should check to see Whether it is the Defualt Browser.
Close the IE Properties by clicking o either or both OK or Apply.
Then Reboot and see if the issue being resolved and after that try to Enable
Add-Ons for Firefox and the rest as needed and see the Offending Part and
Leave it Disable.
Hope this Helps
Please let us know your Findings
Regards
nass
Click to expand...

Thanks Nass & Frank

I've condicted more anti-virus and anti-adware scans with the latest updates
and still no joy. Incidentally Nass, selecting Properties after
right-clicking on the shortcut does not show a Programs tab, only General,
Shortcut and Compatibility. I expect I'm going qoing somewhere - any ideas?
Click to expand...

Hi Keith,
How Odd !, Try this , go to Control Panel and click on Add/Remove and Click
on Show all Updates, then click change/Remove Option on Internet Explorer
/tools
Clcik on Repair to Repair IE
Another one, go to RUN Command and type this in the Text Box:
rundll32 setupwbv.dll,IE6 maintenance Press Ok then you will be
represented with options to Add components or Repair click Repair.
to reg all the IE which is lon process here they are:
regsvr32 /i urlmon Please note the space between regsvr32- and /i - and
urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxproxy
regsvr oleaut32
Each one-by-one
If no joy try more to Repair IE DLL try this:
Re-register IE related DLL files. Run following commands in command prompt:
regsvr32 urlmon.dll
regsvr32 mshtml.dll
regsvr32 shdocvw.dll
regsvr32 browseui.dll
regsvr32 msjava.dll
regsvr32 jscript.dll
regsvr32 vbscript.dll
regsvr32 scrrun.dll
regsvr32 msxml.dll
regsvr32 actxprxy.dll
regsvr32 shell32.dll
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll

To uninstall and reinstall IE6
http://support.microsoft.com/default.aspx?kbid=318378
Try to view the IE Properties in safe mode.
Hope this helps
Please write back here with your findings
nass
 
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