IE 6 has encountered a problem and needs to close...help.

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Guest

Running XP Pro, IE 6 SP2, Trend Micro PC-cillin Internet Security

This error started to appear a few days ago and I have tried to research and
fix the issue with no luck. When i click on all secure sites, try to
download (even from Microsofts website), try to post to this message board,
or print I receive the error message "IE has encountered a problem and needs
to close. We are sorry for the inconvenience." Drilling into the error shows:

Error Signature
AppName: iexplore.exe
App Ver: 6.0.2900.2180
ModName: oleaut32.dll
ModVer: 5.1.2600.2180
Offset: 0007cbb3

I have tried:
Cleared Temp Internet files and history
reregistered shdocw.dll, shell32.dll, oleaut32.dll, actxprxy.dll,
mshtml.dll, urlmon.dll
ran spybot and adaware
ran HijackThis v1.99.1 and posted log...waiting for response

Thank you for your time and please have a nice day.
CBRrydr
 
Hi,


CBRrydr said:
Running XP Pro, IE 6 SP2, Trend Micro PC-cillin Internet Security

This error started to appear a few days ago and I have tried to research and
fix the issue with no luck. When i click on all secure sites, try to
download (even from Microsofts website), try to post to this message board,
or print I receive the error message "IE has encountered a problem and needs
to close. We are sorry for the inconvenience." Drilling into the error shows:

Error Signature
AppName: iexplore.exe
App Ver: 6.0.2900.2180
ModName: oleaut32.dll
ModVer: 5.1.2600.2180
Offset: 0007cbb3

I have tried:
Cleared Temp Internet files and history
reregistered shdocw.dll, shell32.dll, oleaut32.dll, actxprxy.dll,
mshtml.dll, urlmon.dll
ran spybot and adaware
ran HijackThis v1.99.1 and posted log...waiting for response

Thank you for your time and please have a nice day.
CBRrydr
Click to expand...

It might be a good idea to have a look at
http://inetexplorer.mvps.org/answers/5.html

Kind regards

Hans
 
Hans,

Thank you for your response.

I had visited Sandi's site previously with no success. Any other ideas?

Thank you.
Roy
 
CBRrydr said:
Running XP Pro, IE 6 SP2, Trend Micro PC-cillin Internet Security

This error started to appear a few days ago and I have tried to
research and fix the issue with no luck. When i click on all secure
sites, try to download (even from Microsofts website), try to post to
this message board, or print I receive the error message "IE has
encountered a problem and needs to close. We are sorry for the
inconvenience." Drilling into the error shows:

Error Signature
AppName: iexplore.exe
App Ver: 6.0.2900.2180
ModName: oleaut32.dll
ModVer: 5.1.2600.2180
Offset: 0007cbb3

I have tried:
Cleared Temp Internet files and history
reregistered shdocw.dll, shell32.dll, oleaut32.dll, actxprxy.dll,
mshtml.dll, urlmon.dll
ran spybot and adaware
ran HijackThis v1.99.1 and posted log...waiting for response

Thank you for your time and please have a nice day.
CBRrydr
Click to expand...

You might be infested with malware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971

Help with Hijackware
All MS - MVP Sites.
(http://aumha.org/a/parasite.htm)
(http://aumha.org/a/quickfix.htm)
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/Darnit.htm)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
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