IE 6 crashes when Favorites are accessed

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Out of the blue IE crashes now when I try to save a new, or access an old,
favorite. I tried restoring to an earlier time and that did not help. I
uninstalled and reinstalled IE and that did not help. I get the message
"Internet Explorer has encountered an error and needs to close."

Can someone tell me how to fix this issue?

Thank you.
 
-=CMD=- said:
Out of the blue IE crashes now when I try to save a new, or access an old,
favorite. I tried restoring to an earlier time and that did not help. I
uninstalled and reinstalled IE and that did not help. I get the message
"Internet Explorer has encountered an error and needs to close."

Can someone tell me how to fix this issue?

Thank you.
Click to expand...

Hi CMD,
Do you have any Other tool bar installed?.
Try these links:
http://support.microsoft.com/?kbid=293623
http://support.microsoft.com/?kbid=816506
Hope this helps
please write back
Regards
nass
 
nass said:
Hi CMD,
Do you have any Other tool bar installed?.
Try these links:
http://support.microsoft.com/?kbid=293623
http://support.microsoft.com/?kbid=816506
Hope this helps
please write back
Regards
nass
Click to expand...

nass,

I do have the Google toolbar installed, but it hasn't been a problem ever
before. I don't clutter my PC with all the foo-foo BS that some folks do. But
following are the details of the error message I get (I could post the entire
..txt file of the error if need be, let me know):

Error signature: iexplore.exe AppVer: 6.0.2900.2180

ModName: webcheck.dll ModVer: 0.0.0.0

Offset: 00012ea0
 
nass,

Winsock? Are you quite sure? Anyway, I did what was suggested but it did not
make any difference. :-(

Dave
 
Hi CMD,
TRy to Disable the *Google toolbar* and look in Manage Add-Ons if thier are
Plug-Ins Beowser Helper other than MS IE and Disable one at the time and see
if your Issue resolve from disable one in paticular.
Hope this will be of a help to you.
Regards
nass
 
nass,

Well, this didn't help either. I appreciate your continued support, any
futher ideas?

Dave
 
nass,

Okay, I finally found a fix for the problem.

Using information found in article KB318378 under the heading "Windows XP
and Windows XP SP1: Edit the registry and install Internet Explorer 6", (Even
though I have SP2), I edited the registry to allow me to reinstall IE 6.

After doing this IT STILL told me the same thing as before, "Setup has
encountered a newer version of Internet Explorer on this system. Setup cannot
continue. I rebooted and a message was displayed that read something like,
"IE has been removed from your system, would you like to clean up personal
settings?"

At first I resisted as I didn't want to loose these, but I could still not
reinstall IE. So I rebooted again and this time I choose "Yes" to delete my
personal settings.

At this point I opened IE and attempted to access the Favorite menu and
"Save" a new Favorite and all is well! I am most pleased!

I hope this helps someone else.

Dave
 
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