IE 6 Cannot Display ANY Microsoft Web Page???

  • Thread starter Thread starter KenH
  • Start date Start date
K

KenH

Updated NT4.0 server and 2 WinXP boxes with latest MS
security patches. Updated one Win2000 Pro box also.
Since then, none of remaining 12 Win2000 boxes can access
ANY Microsoft web page -- including home page and update
page. These machines can see ANY other web site but
Microsoft. Tried everything I know on multiple
machines. Tried multiple restarts. Verified that the
pages are accessible from XP and NT machines. Returned
message is Page Cannot Be Displayed.

Cannot determine if this is a new virus, or if something
happened as a result of the updates. Does anyone have
about what this is about?
 
KenH said:
Updated NT4.0 server and 2 WinXP boxes with latest MS
security patches. Updated one Win2000 Pro box also.
Since then, none of remaining 12 Win2000 boxes can access
ANY Microsoft web page -- including home page and update
page. These machines can see ANY other web site but
Microsoft. Tried everything I know on multiple
machines. Tried multiple restarts. Verified that the
pages are accessible from XP and NT machines. Returned
message is Page Cannot Be Displayed.

Cannot determine if this is a new virus, or if something
happened as a result of the updates. Does anyone have
about what this is about?
Click to expand...
On the machines that do load Microsoft pages, they may be cached in IE
already. You might want to start by verifying DNS is working. You can
do this by going to your command prompt and type in "nslookup
www.microsoft.com" . You should get something like this:

Non-authoritative answer:
Name: a562.cd.akamai.net
Addresses: 63.211.178.106, 63.211.178.92, 63.211.178.101
Aliases: www.microsoft.com, www.microsoft.akadns.net
www.microsoft.com.edgesuite.net

If you get this, then the problem is probably related to IE or a virus
specifically. You could try clearing all temp Internet files (under
Tools / Options). If that doesn't do it, you may have to repair IE in
Add/Remove Programs.

--
Chris Szilagyi
Technical Consultant
______________________________________________________
Apex Internet Solutions - http://www.apex-internet.com
Complete Internet Hosting Solutions, Custom Websites
 
-----Original Message-----

On the machines that do load Microsoft pages, they may be cached in IE
already. You might want to start by verifying DNS is working. You can
do this by going to your command prompt and type in "nslookup
www.microsoft.com" . You should get something like this:

Non-authoritative answer:
Name: a562.cd.akamai.net
Addresses: 63.211.178.106, 63.211.178.92, 63.211.178.101
Aliases: www.microsoft.com, www.microsoft.akadns.net
www.microsoft.com.edgesuite.net

If you get this, then the problem is probably related to IE or a virus
specifically. You could try clearing all temp Internet files (under
Tools / Options). If that doesn't do it, you may have to repair IE in
Add/Remove Programs.

--
Chris Szilagyi
Technical Consultant
______________________________________________________
Apex Internet Solutions - http://www.apex-internet.com
Complete Internet Hosting Solutions, Custom Websites
Click to expand...
Web pages are not cached in 4.0/XP boxes (I'm access
Microsoft web site from one of these machines right now).

Tried nslookup from a win2000 box. Got this response:

Default servers are not available
Server: Unknown
Address 127.0.0.1
Unknown: No response from Server

I know that address 127.0.0.1 is basically looping back to
the machine being used, so it's not getting out to the
internet -- but I don't know why it suddenly started doing
this.

Our network accesses the Internet through MS Proxy Server
on the NT 4.0 box. Our ISP's DNS is correctly entered
(again -- every machine sees the Internet fine unless it
has the word Microsoft in it. The server returns an
appropriate response when nslookup is keyed in.
 
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