IE 6.0 Unable to Download files - Attempting to When you attempt to download a file from a Web site,

  • Thread starter Thread starter Robert Cox
  • Start date Start date
R

Robert Cox

When I attempt to download a file from any site using Internet Explorer 6.0
the dialog box will momentarily appear to allow selection of a storage
location, then both the dialog box and browser window will close without
error or warning. I have attempted to resolve the problem by doing the
following with no success:

1. Removes all add-in's for IE 6.
2. Scanned for malicious software such as spyware and virus.
3. Uninstalled IE 6 and re installed.
4. Deleted all cookies, history and Temporary Internet files.
5. Deleted the index.dat file and rebooted system.
5. Almost tossed laptop, but I didn't.... :~)

The problem still exist and I have run out of ideas.... Any Suggestions?
 
Robert Cox said:
When I attempt to download a file from any site using Internet Explorer 6.0
the dialog box will momentarily appear to allow selection of a storage
location, then both the dialog box and browser window will close without
error or warning. I have attempted to resolve the problem by doing the
following with no success:

1. Removes all add-in's for IE 6.
2. Scanned for malicious software such as spyware and virus.
3. Uninstalled IE 6 and re installed.
4. Deleted all cookies, history and Temporary Internet files.
5. Deleted the index.dat file and rebooted system.
5. Almost tossed laptop, but I didn't.... :~)

The problem still exist and I have run out of ideas.... Any Suggestions?
Click to expand...


Open windows Explorer click Tools >> Folder Options >> File Type and scroll
to whichever file type and Highlight it then click on Advanced Button.
The check the Box for [ ] 'confirm open after download'.

= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Click Advanced Tab and scroll down under Browsing Option,
that this check box is checked:
[ ] Prompt when download is complete.

Internet Explorer Restriction "Always Prompt on Download"
http://support.microsoft.com/?kbid=238723
Windows XP File Association Fixes
http://www.dougknox.com/xp/file_assoc.htm

HTH.
Let us know.
Regards,
nass
 
Hi Robert, I have the same problem here as well, try temporarly disabling the
User Account Control I found this worked for me, obviously we need to get a
proper fix for this because you have to restart your computer to switch this
off/on, hope this helps you for now, Wanchip.
 
Sorry Robert, just noticed I'm in the wrong thread, I'm running IE7 with
Vista, sounds the same problem though??
 
Nass,

Thank you for getting back with me. I appreaiate your suggestion
but unfortunatly this is a step that I have already taken. I only wish it
were a case of not being notified of the download being completed. The
issue exist on uploading as well. Yesterday, I attempted to store a file on
a clients server using the browsing function of the web site. I selected
the browse button from the site to navigate to the file I wanted to upload
and the same issue occured. The dialod box closed on it's own and so did
IE.

Thanks again!
Bob

nass said:
Robert Cox said:
When I attempt to download a file from any site using Internet Explorer
6.0
the dialog box will momentarily appear to allow selection of a storage
location, then both the dialog box and browser window will close without
error or warning. I have attempted to resolve the problem by doing the
following with no success:

1. Removes all add-in's for IE 6.
2. Scanned for malicious software such as spyware and virus.
3. Uninstalled IE 6 and re installed.
4. Deleted all cookies, history and Temporary Internet files.
5. Deleted the index.dat file and rebooted system.
5. Almost tossed laptop, but I didn't.... :~)

The problem still exist and I have run out of ideas.... Any Suggestions?
Click to expand...


Open windows Explorer click Tools >> Folder Options >> File Type and
scroll
to whichever file type and Highlight it then click on Advanced Button.
The check the Box for [ ] 'confirm open after download'.

= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Click Advanced Tab and scroll down under Browsing Option,
that this check box is checked:
[ ] Prompt when download is complete.

Internet Explorer Restriction "Always Prompt on Download"
http://support.microsoft.com/?kbid=238723
Windows XP File Association Fixes
http://www.dougknox.com/xp/file_assoc.htm

HTH.
Let us know.
Regards,
nass
Click to expand...
 
Robert Cox said:
Nass,

Thank you for getting back with me. I appreaiate your suggestion
but unfortunatly this is a step that I have already taken. I only wish it
were a case of not being notified of the download being completed. The
issue exist on uploading as well. Yesterday, I attempted to store a file on
a clients server using the browsing function of the web site. I selected
the browse button from the site to navigate to the file I wanted to upload
and the same issue occured. The dialod box closed on it's own and so did
IE.

Thanks again!
Bob
Click to expand...

go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box
[&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 ,= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
Also you can click on the Reset web settings Button there
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5

Again on the Run command type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you can access any website/link easily and
without the cannot connect error message.

Or try this winsock fixer from here (although the netsh command should
correct the winsock but not always) :
http://www.nasstec.co.uk/tools.html

After doing these steps I will check some Registry Keys with you and see
what gone wrong!.
HTH.
nass
 
nass said:
Robert Cox said:
Nass,

Thank you for getting back with me. I appreaiate your suggestion
but unfortunatly this is a step that I have already taken. I only wish it
were a case of not being notified of the download being completed. The
issue exist on uploading as well. Yesterday, I attempted to store a file on
a clients server using the browsing function of the web site. I selected
the browse button from the site to navigate to the file I wanted to upload
and the same issue occured. The dialod box closed on it's own and so did
IE.

Thanks again!
Bob
Click to expand...

go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box
[&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 ,= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
Also you can click on the Reset web settings Button there
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5

Again on the Run command type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you can access any website/link easily and
without the cannot connect error message.

Or try this winsock fixer from here (although the netsh command should
correct the winsock but not always) :
http://www.nasstec.co.uk/tools.html

After doing these steps I will check some Registry Keys with you and see
what gone wrong!.
HTH.
nass
Click to expand...

Adding to the above:
Cannot Download with Internet Explorer
http://support.microsoft.com/?scid=kb;en-us;299328

Error Message When You Try to Download a File: Download Accelerator Error
http://support.microsoft.com/?scid=kb;en-us;306903
Cannot Use Internet Explorer to Download Files
http://support.microsoft.com/?scid=kb;en-us;306837

File Appears to Be Downloading but Is Not
http://support.microsoft.com/?scid=kb;en-us;301716
 
Back
Top