IE 6.0 crashes with a java problem - any ideas how to fix?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

This is happening quite a lot. I click on link (lets say
a forbes.com news article), IE comes up and displays
part of the screen and then closes out. a Java error
file is created and contains the following. Any idea on
how to help me? Thanks in advance!


An unexpected exception has been detected in native code
outside the VM.
Unexpected Signal : unknown exception code occurred at
PC=0x77E73887
Function=RaiseException+0x50
Library=C:\WINDOWS\system32\kernel32.dll

Current Java thread:
at
sun.plugin.services.WIExplorerBrowserService.installBrowse
rEventListener(Native Method)
at
sun.plugin.viewer.LifeCycleManager.installBrowserEventList
ener(Unknown Source)
- locked <1006F2D0> (a java.lang.Object)
at
sun.plugin.viewer.LifeCycleManager.checkLifeCycle(Unknown
Source)
at
sun.plugin.viewer.IExplorerPluginObject.initPlugin
(Unknown Source)
- locked <1006F2A8> (a
sun.plugin.viewer.IExplorerPluginObject)
at sun.plugin.viewer.IExplorerPluginObject.mayInit
(Unknown Source)
at
sun.plugin.viewer.IExplorerPluginObject.frameReady
(Unknown Source)
at
sun.plugin.viewer.frame.IExplorerEmbeddedFrame.setFrameSiz
e(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet
Explorer\iexplore.exe
0x77F50000 - 0x77FF7000 C:\WINDOWS\System32
\ntdll.dll
0x77E60000 - 0x77F46000 C:\WINDOWS\system32
\kernel32.dll
0x77C10000 - 0x77C63000 C:\WINDOWS\system32
\msvcrt.dll
0x77D40000 - 0x77DCC000 C:\WINDOWS\system32
\USER32.dll
0x77C70000 - 0x77CB0000 C:\WINDOWS\system32
\GDI32.dll
0x77DD0000 - 0x77E5D000 C:\WINDOWS\system32
\ADVAPI32.dll
0x78000000 - 0x78086000 C:\WINDOWS\system32
\RPCRT4.dll
0x70A70000 - 0x70AD5000 C:\WINDOWS\system32
\SHLWAPI.dll
0x71700000 - 0x71849000 C:\WINDOWS\System32
\SHDOCVW.dll
0x71950000 - 0x71A34000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
\comctl32.dll
0x773D0000 - 0x77BC2000 C:\WINDOWS\system32
\SHELL32.dll
0x77340000 - 0x773CB000 C:\WINDOWS\system32
\comctl32.dll
0x771B0000 - 0x772D1000 C:\WINDOWS\system32
\ole32.dll
0x5AD70000 - 0x5ADA4000 C:\WINDOWS\System32
\uxtheme.dll
0x74720000 - 0x74764000 C:\WINDOWS\System32
\MSCTF.dll
0x10000000 - 0x10018000 D:\Program
Files\Fellowes\MediaFACE 4.0\MFHookManager.dll
0x77C00000 - 0x77C07000 C:\WINDOWS\system32
\VERSION.dll
0x75F80000 - 0x7607C000 C:\WINDOWS\System32
\BROWSEUI.dll
0x72430000 - 0x72442000 C:\WINDOWS\System32
\browselc.dll
0x75F40000 - 0x75F5F000 C:\WINDOWS\system32
\appHelp.dll
0x76FD0000 - 0x77048000 C:\WINDOWS\System32
\CLBCATQ.DLL
0x77120000 - 0x771AB000 C:\WINDOWS\system32
\OLEAUT32.dll
0x77050000 - 0x77115000 C:\WINDOWS\System32
\COMRes.dll
0x76200000 - 0x76298000 C:\WINDOWS\system32
\WININET.dll
0x762C0000 - 0x76348000 C:\WINDOWS\system32
\CRYPT32.dll
0x762A0000 - 0x762AF000 C:\WINDOWS\system32
\MSASN1.dll
0x76F90000 - 0x76FA0000 C:\WINDOWS\System32
\Secur32.dll
0x76620000 - 0x7666E000 C:\WINDOWS\System32
\cscui.dll
0x76600000 - 0x7661B000 C:\WINDOWS\System32
\CSCDLL.dll
0x76670000 - 0x76757000 C:\WINDOWS\System32
\SETUPAPI.dll
0x01E30000 - 0x01E4A000 C:\Program Files\Norton
Antivirus\NavShExt.dll
0x76B20000 - 0x76B35000 C:\WINDOWS\System32
\ATL.DLL
0x55900000 - 0x55961000 C:\WINDOWS\System32
\MSVCP60.dll
0x00A60000 - 0x00A6C000 D:\Program
Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
0x02090000 - 0x02291000 C:\WINDOWS\System32
\msi.dll
0x75E90000 - 0x75F37000 C:\WINDOWS\System32
\SXS.DLL
0x61220000 - 0x61232000 C:\Program
Files\Microsoft Hardware\Mouse\MSH_ZWF.dll
0x605D0000 - 0x605D8000 C:\WINDOWS\System32
\mslbui.dll
0x1A400000 - 0x1A47A000 C:\WINDOWS\system32
\urlmon.dll
0x76170000 - 0x761F8000 C:\WINDOWS\System32
\shdoclc.dll
0x74770000 - 0x747FF000 C:\WINDOWS\System32
\mlang.dll
0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32
\wsock32.dll
0x71AB0000 - 0x71AC5000 C:\WINDOWS\System32
\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32
\WS2HELP.dll
0x71A50000 - 0x71A8B000 C:\WINDOWS\system32
\mswsock.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32
\wshtcpip.dll
0x76EE0000 - 0x76F17000 C:\WINDOWS\System32
\RASAPI32.DLL
0x76E90000 - 0x76EA1000 C:\WINDOWS\System32
\rasman.dll
0x71C20000 - 0x71C6E000 C:\WINDOWS\System32
\NETAPI32.dll
0x76EB0000 - 0x76EDB000 C:\WINDOWS\System32
\TAPI32.dll
0x76E80000 - 0x76E8D000 C:\WINDOWS\System32
\rtutils.dll
0x76B40000 - 0x76B6C000 C:\WINDOWS\System32
\WINMM.dll
0x6BD00000 - 0x6BD0D000 C:\WINDOWS\System32
\SYNCOR11.DLL
0x722B0000 - 0x722B5000 C:\WINDOWS\System32
\sensapi.dll
0x75A70000 - 0x75B15000 C:\WINDOWS\system32
\USERENV.dll
0x76F20000 - 0x76F45000 C:\WINDOWS\System32
\DNSAPI.dll
0x76FB0000 - 0x76FB7000 C:\WINDOWS\System32
\winrnr.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32
\WLDAP32.dll
0x76FC0000 - 0x76FC5000 C:\WINDOWS\System32
\rasadhlp.dll
0x63580000 - 0x63831000 C:\WINDOWS\System32
\mshtml.dll
0x746F0000 - 0x74716000 C:\WINDOWS\System32
\msimtf.dll
0x5C2C0000 - 0x5C2FC000 C:\WINDOWS\ime\sptip.dll
0x74C80000 - 0x74CAC000 C:\WINDOWS\System32
\OLEACC.dll
0x02E40000 - 0x02E51000 C:\WINDOWS\IME\SPGRMR.DLL
0x02E60000 - 0x02EBB000 C:\Program Files\Common
Files\Microsoft Shared\Ink\SKCHUI.DLL
0x32520000 - 0x32532000 C:\Program
Files\Microsoft Office\Office10\msohev.dll
0x03020000 - 0x0303B000 C:\Program Files\Common
Files\Symantec Shared\Script Blocking\scrauth.dll
0x03150000 - 0x0316E000 C:\Program Files\Common
Files\Symantec Shared\Script Blocking\ScrBlock.dll
0x76C30000 - 0x76C5B000 C:\WINDOWS\System32
\wintrust.dll
0x76C90000 - 0x76CB2000 C:\WINDOWS\system32
\IMAGEHLP.dll
0x0FFD0000 - 0x0FFF3000 C:\WINDOWS\System32
\rsaenh.dll
0x73D50000 - 0x73D60000 C:\WINDOWS\System32
\cryptnet.dll
0x6B700000 - 0x6B790000 c:\windows\system32
\jscript.dll
0x746C0000 - 0x746E7000 C:\WINDOWS\System32
\MSLS31.DLL
0x6B600000 - 0x6B671000 c:\windows\system32
\vbscript.dll
0x03D90000 - 0x03F1D000 C:\WINDOWS\System32
\macromed\flash\Flash.ocx
0x763B0000 - 0x763F5000 C:\WINDOWS\system32
\comdlg32.dll
0x72D20000 - 0x72D29000 C:\WINDOWS\System32
\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\System32
\msacm32.drv
0x77BE0000 - 0x77BF4000 C:\WINDOWS\System32
\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\System32
\midimap.dll
0x65000000 - 0x65009000 C:\WINDOWS\System32
\ddrawex.dll
0x51000000 - 0x51047000 C:\WINDOWS\System32
\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32
\DCIMAN32.dll
0x08830000 - 0x08868000 C:\WINDOWS\System32
\wmpdxm.dll
0x71B20000 - 0x71B31000 C:\WINDOWS\system32
\MPR.dll
0x07680000 - 0x07B0B000 C:\WINDOWS\System32
\wmp.dll
0x73BD0000 - 0x73BF0000 C:\WINDOWS\System32
\MSVFW32.dll
0x08110000 - 0x083DE000 C:\WINDOWS\System32
\wmploc.dll
0x66E50000 - 0x66E8B000 C:\WINDOWS\System32
\iepeers.dll
0x73000000 - 0x73023000 C:\WINDOWS\System32
\WINSPOOL.DRV
0x6D830000 - 0x6D83F000 C:\Program
Files\Java\j2re1.4.1_03\bin\npjpi141_03.dll
0x6D790000 - 0x6D7A6000 C:\Program
Files\Java\j2re1.4.1_03\bin\jpiexp32.dll
0x6D7D0000 - 0x6D7E4000 C:\Program
Files\Java\j2re1.4.1_03\bin\jpishare.dll
0x6D340000 - 0x6D46B000 C:\PROGRA~1
\Java\J2RE14~1.1_0\bin\client\jvm.dll
0x6D1E0000 - 0x6D1E7000 C:\PROGRA~1
\Java\J2RE14~1.1_0\bin\hpi.dll
0x6D310000 - 0x6D31E000 C:\PROGRA~1
\Java\J2RE14~1.1_0\bin\verify.dll
0x6D220000 - 0x6D239000 C:\PROGRA~1
\Java\J2RE14~1.1_0\bin\java.dll
0x6D330000 - 0x6D33D000 C:\PROGRA~1
\Java\J2RE14~1.1_0\bin\zip.dll
0x6D000000 - 0x6D105000 C:\Program
Files\Java\j2re1.4.1_03\bin\awt.dll
0x76390000 - 0x763AC000 C:\WINDOWS\System32
\IMM32.dll
0x6D190000 - 0x6D1E0000 C:\Program
Files\Java\j2re1.4.1_03\bin\fontmanager.dll
0x5C000000 - 0x5C0C8000 C:\WINDOWS\System32
\D3DIM700.DLL
0x6D730000 - 0x6D741000 C:\Program
Files\Java\j2re1.4.1_03\bin\jpicom32.dll
0x6D510000 - 0x6D58D000 C:\WINDOWS\system32
\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\System32
\PSAPI.DLL

Local Time = Sat Jan 31 10:34:44 2004
Elapsed Time = 9
#
# The exception above was detected in native code outside
the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.1_03-b02 mixed
mode)
#
 
Hi,
Wish I had one good suggestion for you, but these pages should help:
http://www.mvps.org/inetexplorer/answers_9.htm

http://www.generation.net/~hleboeuf/lettre_j.htm Put java into the search
field.

Don
--
Newsgroup replies preferred, but e-mail address is...
don_04[at]varnau[dot]org
- - - - - - - -
This is happening quite a lot. I click on link (lets say
a forbes.com news article), IE comes up and displays
part of the screen and then closes out. a Java error
file is created and contains the following. Any idea on
how to help me? Thanks in advance!


An unexpected exception has been detected in native code
outside the VM.
Unexpected Signal : unknown exception code occurred at
PC=0x77E73887
Function=RaiseException+0x50
Library=C:\WINDOWS\system32\kernel32.dll

Current Java thread:
at
sun.plugin.services.WIExplorerBrowserService.installBrowse
rEventListener(Native Method)
at
sun.plugin.viewer.LifeCycleManager.installBrowserEventList
ener(Unknown Source)
- locked <1006F2D0> (a java.lang.Object)
at
sun.plugin.viewer.LifeCycleManager.checkLifeCycle(Unknown
Source)
at
sun.plugin.viewer.IExplorerPluginObject.initPlugin
(Unknown Source)
- locked <1006F2A8> (a
sun.plugin.viewer.IExplorerPluginObject)
at sun.plugin.viewer.IExplorerPluginObject.mayInit
(Unknown Source)
at
sun.plugin.viewer.IExplorerPluginObject.frameReady
(Unknown Source)
at
sun.plugin.viewer.frame.IExplorerEmbeddedFrame.setFrameSiz
e(Unknown Source)
Click to expand...
[SNIP]
 
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