IE 6.0 and Outlook recurring problem - "Needs to close"

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Guest

I'm out of options. I'm running Win XP Pro sp2. For about the last month,
when I open either IE 6 or Outlook, I get a message box that says a problem
has been encountered and needs to close. When I view the technical info
provided, the file "wininet.dll" is always identified. If I slide the box
down and ignore it, I'm able to stay online, except when I log onto eBay at
which time IE6 closes. I've installed all available MS updates for Windows,
IE6, and Office 2000. I use Norton Internet Security and MS Spyware and I'm
very careful about keeping things updated. I've read other threads in this
section and have followed advice about rerunning spyware in safe mode as well
as running several registry correction programs recommended. The last thing I
did was purchase and run PC Tools registry repair program which identified
and repaired over 400 problems. I still get the message. If I rerun the
registry repair program after closing IE6, it identifies and repairs 4 new
problems which are always the same. I don't understand what they mean but
they mention cache1, cache2, cache3, and cache4. Sorry about the long thread,
but maybe somebody can help. Thanks.
 
Hi J. Johnson :-)

Wininet.dll errors are most usually caused by a corrupt cache.

The Cache
http://sweb.uky.edu/~wvang00/sayre/cache.htm


Clearing the TIF Cache -

Safely Delete the Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm

The temporary I.E. files folder is a cache for web pages that you have
visited. I don't know why Microsoft sets the default so high, but I have
seen 2gb set for storage. This and other setting can be changed to decreace
the size of the storage area, and supposedly delete the I.E. temp file when
you close the browser.

and....

MSIMN Caused an Invalid Page Fault in...

http://support.microsoft.com/support/kb/articles/q274/4/74.asp

for other information that may be helpful.

You might also try the CacheSentry: Free
http://www.enigmaticsoftware.com/cachesentry/index.html

Hope this helps.

Jan :)
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
Thanks for the reply. You fixed the problem!! I ran "CCleaner" that was
mentioned in one of the sites that you suggested. It cleared the cache, the
temp files, and several other things. Thanks again!

Jan Il said:
Hi J. Johnson :-)

Wininet.dll errors are most usually caused by a corrupt cache.

The Cache
http://sweb.uky.edu/~wvang00/sayre/cache.htm


Clearing the TIF Cache -

Safely Delete the Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm

The temporary I.E. files folder is a cache for web pages that you have
visited. I don't know why Microsoft sets the default so high, but I have
seen 2gb set for storage. This and other setting can be changed to decreace
the size of the storage area, and supposedly delete the I.E. temp file when
you close the browser.

and....

MSIMN Caused an Invalid Page Fault in...

http://support.microsoft.com/support/kb/articles/q274/4/74.asp

for other information that may be helpful.

You might also try the CacheSentry: Free
http://www.enigmaticsoftware.com/cachesentry/index.html

Hope this helps.

Jan :)
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



I'm out of options. I'm running Win XP Pro sp2. For about the last month,
when I open either IE 6 or Outlook, I get a message box that says a
problem
has been encountered and needs to close. When I view the technical info
provided, the file "wininet.dll" is always identified. If I slide the box
down and ignore it, I'm able to stay online, except when I log onto eBay
at
which time IE6 closes. I've installed all available MS updates for
Windows,
IE6, and Office 2000. I use Norton Internet Security and MS Spyware and
I'm
very careful about keeping things updated. I've read other threads in this
section and have followed advice about rerunning spyware in safe mode as
well
as running several registry correction programs recommended. The last
thing I
did was purchase and run PC Tools registry repair program which identified
and repaired over 400 problems. I still get the message. If I rerun the
registry repair program after closing IE6, it identifies and repairs 4 new
problems which are always the same. I don't understand what they mean but
they mention cache1, cache2, cache3, and cache4. Sorry about the long
thread,
but maybe somebody can help. Thanks.
Click to expand...
Click to expand...
 
Hi J. Johnson :-)
Thanks for the reply. You fixed the problem!! I ran "CCleaner" that was
mentioned in one of the sites that you suggested. It cleared the cache,
the
temp files, and several other things. Thanks again!
Click to expand...

You're very welcome! Glad to hear you were able to resolve your problem.
Good job!

Thank you very much for posting back and letting us know what worked for
you, and for the benefit of other readers who might have a similar problem.

Jan :)
MS MVP - Windows/Internet Explorer
Smiles are meant to be shared,
that's why they're so contagious.

Jan Il said:
Hi J. Johnson :-)

Wininet.dll errors are most usually caused by a corrupt cache.

The Cache
http://sweb.uky.edu/~wvang00/sayre/cache.htm


Clearing the TIF Cache -

Safely Delete the Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm

The temporary I.E. files folder is a cache for web pages that you have
visited. I don't know why Microsoft sets the default so high, but I have
seen 2gb set for storage. This and other setting can be changed to
decreace
the size of the storage area, and supposedly delete the I.E. temp file
when
you close the browser.

and....

MSIMN Caused an Invalid Page Fault in...

http://support.microsoft.com/support/kb/articles/q274/4/74.asp

for other information that may be helpful.

You might also try the CacheSentry: Free
http://www.enigmaticsoftware.com/cachesentry/index.html

Hope this helps.

Jan :)
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



I'm out of options. I'm running Win XP Pro sp2. For about the last
month,
when I open either IE 6 or Outlook, I get a message box that says a
problem
has been encountered and needs to close. When I view the technical info
provided, the file "wininet.dll" is always identified. If I slide the
box
down and ignore it, I'm able to stay online, except when I log onto
eBay
at
which time IE6 closes. I've installed all available MS updates for
Windows,
IE6, and Office 2000. I use Norton Internet Security and MS Spyware and
I'm
very careful about keeping things updated. I've read other threads in
this
section and have followed advice about rerunning spyware in safe mode
as
well
as running several registry correction programs recommended. The last
thing I
did was purchase and run PC Tools registry repair program which
identified
and repaired over 400 problems. I still get the message. If I rerun the
registry repair program after closing IE6, it identifies and repairs 4
new
problems which are always the same. I don't understand what they mean
but
they mention cache1, cache2, cache3, and cache4. Sorry about the long
thread,
but maybe somebody can help. Thanks.
Click to expand...
Click to expand...
Click to expand...
 
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