M
Mijos
I have Windows XP SP2 and am unable to use ie 6.0.29. I have no idea what
changed and have run thorough McAfee Virus Scans and Webroot Spy Sweeper. I
have also uninstalled Yahoo's and Google's Task Bars.
I can click on the ie icon on my desktop taskbar and my homepage will
appear. Other than that anything else produces multiple ie windows that
are blank and irratic. For example clicking any icon on my desktop,
selecting a url in a email, selecting any item from my favorites list,
typing in my desired url in the address bar of ie, and then selecting GO . .
.. . will all cause the multiple irratic blank ie windows.
Only deleting these windows using the task manager is effective.
I did try installing ie 7 (3 times) via the Help and Support tool and
Windows Update. Everything went great except that after the installs I was
notified that the installation failed. Update gave me an error code of
0x05.
Note that yesterday I submitted a MS Online Customer Service request.
Twenty four hours later I received an email response recommending that I
call the Technical Support Team at 866-234-6020 and that unlimited support
is available by phone til Nov. 1st. That number sent me to several
automated troubleshooters where I spent several hours today and achieved
nothing. I could find no route to an actual Technical Support person.
Note also that there was mention in the response that I would not be able to
check their responses online because my submitted incident was without
Windows Live ID.
Blah, blah, blah . . . . HELP !
changed and have run thorough McAfee Virus Scans and Webroot Spy Sweeper. I
have also uninstalled Yahoo's and Google's Task Bars.
I can click on the ie icon on my desktop taskbar and my homepage will
appear. Other than that anything else produces multiple ie windows that
are blank and irratic. For example clicking any icon on my desktop,
selecting a url in a email, selecting any item from my favorites list,
typing in my desired url in the address bar of ie, and then selecting GO . .
.. . will all cause the multiple irratic blank ie windows.
Only deleting these windows using the task manager is effective.
I did try installing ie 7 (3 times) via the Help and Support tool and
Windows Update. Everything went great except that after the installs I was
notified that the installation failed. Update gave me an error code of
0x05.
Note that yesterday I submitted a MS Online Customer Service request.
Twenty four hours later I received an email response recommending that I
call the Technical Support Team at 866-234-6020 and that unlimited support
is available by phone til Nov. 1st. That number sent me to several
automated troubleshooters where I spent several hours today and achieved
nothing. I could find no route to an actual Technical Support person.
Note also that there was mention in the response that I would not be able to
check their responses online because my submitted incident was without
Windows Live ID.
Blah, blah, blah . . . . HELP !