IBM 3581 Autoloader Error

  • Thread starter Thread starter Joel.Calhoun
  • Start date Start date
J

Joel.Calhoun

I have just installed an IBM 3581 Autoloader on a Windows 2003 server.
My intention is to use it with Veritas Backup Exec in Sequential mode.
Following the directions in the product manual I power the device on
with no tapes in the drive wait for "Seq done" to display then load the
4 tapes I have into slots 1-4. When I select "Seq Start" the display
says "Seq Ready" then loads the tape from slot 1 into the drive when it
is done loading that tape it displays the error "Src Empty." I've
tried a couple of different things but always get this error and in
windows the drive says it is empty even though the tape from slot 1 has
been loaded. The drivers I have installed are from IBM's website and I
installed the ones that said they would work best with Windows Backup.
Can anyone confirm this is a hardware problem and not a novice tape
drive user error as this is the first tape drive I've ever installed.
 
Updated the firmware with the latest files on IBM's site and that took
care of this particular problem. I am assuming that the last person to
update the firmware used the firmware for a model with 2 tape drives
and the autoloader would get confused when trying to load the second
drive. /shrug who knows.
 
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