Hi
Sounds like you've tried most things,If the IBIS entires
are related to Wintools it can be a pain to remove all
the traces,Try running this fix tool from Symantec on any
account that is showing IBIS in safe mode also use MS
Antispy & Ccleaner, you could also clear the prefetch
folder(Goto start>Run>and type prefetch-delete the
contents of the folder incase its stored any info in
there)
Download to desktop and run in safe mode (reboot and keep
tapping F8 then choose safe mode)
http://securityresponse.symantec.com/avcenter/FxWebsch.exe
Heres the files and reg entries but this fix tool will
hopefully remove them all if any exist.
Check Add/remove screen for these and remove if found:
Toolbar
WinTools
WebOffer
Web Search Toolbar
Win-Tools Easy Installer
File names:
common.dll
IExploreSkins.exe
PIB.exe
WSG.exe
WSup.exe
WToolsA.exe
WToolsB.dll
WToolsS.exe
btiein.dll
websearch.exe
QDow_AS2.dll
setupex.exe
TBPS.exe
toolbar.dll
Files may be created in the following folders:
%SystemDrive%\Documents and Settings\All Users\Start
Menu\Programs\Web Search Tools
C:\Program Files\Common Files\Wintools
C:\Program Files\Toolbar
C:\Program Files\websearch
IBIS May create any of these registry entries(Its a very
long list)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on\Run
"TBPS" = ""
"WinTools" = ""
"OETool" = ""
"TB_setup"= ""
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersi
on\RunServicesOnce
"TBPS" = ""
"WinTools" = ""
"OETool" = ""
"TB_setup"= ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on\ModuleUsage
"%SystemDrive%/WINDOWS/Downloaded Program
Files/QDow_AS2.dll
\{87067F04-DE4C-4688-BC3C-4FCF39D609E7}" = ""
"%SystemDrive%/WINDOWS/Downloaded Program
Files/QDow_AS2.dll
\.Owner" = "{87067F04-DE4C-4688-BC3C-4FCF39D609E7}"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on
\Installer\Folders
"%CommonProgramFiles%\MSIETS\" = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on\SharedDLLs
"%Windir%\Downloaded Program Files\QDow_AS2.dll" = "1"
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Connection
Wizard
"ShellNext" = "[path to file]"
HKEY_CURRENT_USER\Software\Microsoft\Internet
Explorer\Main
"Search Bar" = "[Web site on the websearch.com or
huntbar.com domain]"
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet
Explorer\Main
"Search Bar" = "[Web site on the websearch.com or
huntbar.com domain]"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main
"Search Bar" = "[Web site on the websearch.com or
huntbar.com domain]"
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet
Explorer\Main
"Start Page" = "[Web site on the websearch.com or
huntbar.com domain]"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main
"Start Page" = "[Web site on the websearch.com or
huntbar.com domain]"
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet
Explorer\Search
"CustomizeSearch" = "res://%SystemDrive%\PROGRA~1
\Toolbar\toolbar.dll/sa"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Search
"CustomizeSearch" = "res://%SystemDrive%\PROGRA~1
\Toolbar\toolbar.dll/sa"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Search
"SearchAssistant" = "[Web site on the websearch.com or
huntbar.com domain]"
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet
Explorer\Search
"SearchAssistant" = "[Web site on the websearch.com or
huntbar.com domain]"
KEY_CURRENT_USER\Software\Microsoft\Internet
Explorer\Toolbar\ShellBrowser
"{339BB23F-A864-48C0-A59F-29EA915965EC}" = ""
HKEY_CURRENT_USER\Software\Microsoft\Internet
Explorer\Toolbar\WebBrowser
"{339BB23F-A864-48C0-A59F-29EA915965EC}" = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Toolbar
"{339BB23F-A864-48C0-A59F-29EA915965EC}" = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Toolbar\WebBrowser
"{339BB23F-A864-48C0-A59F-29EA915965EC}" = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Toolbar
"{8A05273A-2EA5-42DE-AA75-59EA7D9D50D7}" = "00"
"{339BB23F-A864-48C0-A59F-29EA915965EC}" = "00"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\URLSearchHooks
"{8952A998-1E7E-4716-B23D-3DBE03910972}" = ""
HKEY_CURRENT_USER\Software\Microsoft\Internet
Explorer\URLSearchHooks
"{8952A998-1E7E-4716-B23D-3DBE03910972}" = ""
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on\Installer\UserData
"TUID" = ""
"WTInstallDate" = ""
HKEY_CLASSES_ROOT\CLSID\{0A68C5A2-64AE-4415-88A2-
6542304A4745}
HKEY_CLASSES_ROOT\CLSID\{310CC549-4541-46A9-940F-
52B342A6E682}
HKEY_CLASSES_ROOT\CLSID\{339BB23F-A864-48C0-A59F-
29EA915965EC}
HKEY_CLASSES_ROOT\CLSID\{69357D4E-BF4D-4651-91E9-
52ECD45A0128}
HKEY_CLASSES_ROOT\CLSID\{6E21F428-5617-47F7-AED8-
B2E1D8FBA711}
HKEY_CLASSES_ROOT\CLSID\{708BE496-E202-497B-BC31-
9CF47E3BF8D6}
HKEY_CLASSES_ROOT\CLSID\{87067F04-DE4C-4688-BC3C-
4FCF39D609E7}
HKEY_CLASSES_ROOT\CLSID\{87766247-311C-43B4-8499-
3D5FEC94A183}
HKEY_CLASSES_ROOT\CLSID\{8952A998-1E7E-4716-B23D-
3DBE03910972}
HKEY_CLASSES_ROOT\CLSID\{8A05273A-2EA5-42DE-AA75-
59EA7D9D50D7}
HKEY_CLASSES_ROOT\CLSID\{8B0FA130-0C3D-4CB1-AEB7-
2C29DA5509A3}
HKEY_CLASSES_ROOT\CLSID\{A8DEB4A5-D9EF-4D21-B4F6-
921475004E7D}
HKEY_CLASSES_ROOT\CLSID\{BBF122A7-8A4D-45B5-9E00-
0F68BC87C904}
HKEY_CLASSES_ROOT\CLSID\{CABCF5E7-0C79-4F1C-909D-
B9CF68FED746}
HKEY_CLASSES_ROOT\CLSID\{CAE0999F-78C5-49DC-9F30-
13142AAAABA4}
HKEY_CLASSES_ROOT\CLSID\{F1616B86-9288-489D-B71A-
0CCF2F1A89DA}
HKEY_CLASSES_ROOT\CLSID\{FB45C451-B0E9-4407-BB6A-
9361013F3E9A}
HKEY_CLASSES_ROOT\CLSID\{FF76A5DA-6158-4439-99FF-
EDC1B3FE100C}
HKEY_CLASSES_ROOT\TypeLib\{37AC49E3-E906-4BD8-AE83-
D0F7FB48FD17}
HKEY_CLASSES_ROOT\TypeLib\{8992B6CA-B8C9-4AED-BF89-
0A17F6296A06}
HKEY_CLASSES_ROOT\TypeLib\{B23B3ADD-84B1-414A-92B9-
0CABE5A781F4}
HKEY_CLASSES_ROOT\TypeLib\{D8BD4DED-5BB2-4D4E-9A6A-
F10244FED7D6}
HKEY_CLASSES_ROOT\TypeLib\{DB9A4E78-35DF-4A54-B6C5-
C5190CEAF949}
HKEY_CLASSES_ROOT\Interface\{234F09FB-FE89-4C6D-9203-
31832FC051C3}
HKEY_CLASSES_ROOT\Interface\{365B9A54-E613-46E5-9DB1-
4F91A9DE80BD}
HKEY_CLASSES_ROOT\Interface\{618BE527-B7F5-417C-BC51-
98FDC2D6DE61}
HKEY_CLASSES_ROOT\Interface\{66C22569-F05C-4A70-A142-
763B337E1002}
HKEY_CLASSES_ROOT\Interface\{7B8BD940-B1EF-460C-85A2-
9ACAAF7F9303}
HKEY_CLASSES_ROOT\Interface\{99AA88D1-D9D3-410A-BE9E-
044F94C183DA}
HKEY_CLASSES_ROOT\Interface\{BD6F129A-08DB-4CC5-A75A-
F2AB79E55B6E}
HKEY_CLASSES_ROOT\Interface\{D1951679-1D52-43FC-9585-
0737143585F5}
HKEY_CLASSES_ROOT\Interface\{F273D4EA-2025-4410-8408-
251A0CD46BE7}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on
\Explorer\Browser Helper Objects\{0A68C5A2-64AE-4415-88A2-
6542304A4745}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on
\Explorer\Browser Helper Objects\{87766247-311C-43B4-8499-
3D5FEC94A183}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on
\Explorer\Browser Helper Objects\{8952A998-1E7E-4716-B23D-
3DBE03910972}
HKEY_CLASSES_ROOT\Installer\Features\CA2E4A17C7EE67447B98D
93D8144E0D0
HKEY_CLASSES_ROOT\Installer\Products\CA2E4A17C7EE67447B98D
93D8144E0D0
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Installer\Features
\CA2E4A17C7EE67447B98D93D8144E0D0
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Installer\Products
\CA2E4A17C7EE67447B98D93D8144E0D0
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Installer\UpgradeCode
s
\53E709BA426171644AFC9A3F08B933A7
HKEY_CLASSES_ROOT\Installer\UpgradeCodes
\53E709BA426171644AFC9A3F08B933A7
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database
\Distribution Units\{87067F04-DE4C-4688-BC3C-4FCF39D609E7}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on
\Installer\Components\C3D2CDB9A41E452EA544AB5033418FCB
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on
\Installer\Features\CA2E4A17C7EE67447B98D93D8144E0D0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on
\Installer\Products\CA2E4A17C7EE67447B98D93D8144E0D0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on
\Installer\UpgradeCodes\53E709BA426171644AFC9A3F08B933A7
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on
\Installer\UserData\S-1-5-18
\Components\C3D2CDB9A41E452EA544AB5033418FCB
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on
\Installer\UserData\S-1-5-18
\Products\CA2E4A17C7EE67447B98D93D8144E0D0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on
\Uninstall\{71A4E2AC-EE7C-4476-B789-9DD318440E0D}
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersio
n\Setup\RC
HKEY_CURRENT_USER\SOFTWARE\MSIETS
HKEY_CURRENT_USER\SOFTWARE\Toolbar
HKEY_CURRENT_USER\SOFTWARE\Toolbar\Files\SVC
HKEY_CURRENT_USER\SOFTWARE\Toolbar\Files\TBR
HKEY_CURRENT_USER\SOFTWARE\Toolbar\PlugIns\COMMON
HKEY_CURRENT_USER\Software\WinTools
HKEY_CLASSES_ROOT\Common.Buttons\Clsid
HKEY_CLASSES_ROOT\PROTOCOLS\Handler\tpro
HKEY_CLASSES_ROOT\PROTOCOLS\Name-Space
Handler\res\toolbar.ResProtocol
HKEY_CLASSES_ROOT\PROTOCOLS\Name-Space
Handler\res\WToolsB.ResProtocol
HKEY_CLASSES_ROOT\Radio.RadioPlayer
HKEY_CLASSES_ROOT\TBPS.PluginConfig
HKEY_CLASSES_ROOT\TBPS.PluginDown
HKEY_CLASSES_ROOT\TBPS.PluginEvents
HKEY_CLASSES_ROOT\TBPS.PluginInst
HKEY_CLASSES_ROOT\TBPS.PluginServer
HKEY_CLASSES_ROOT\TBPS.ToolbarScript
HKEY_CLASSES_ROOT\toolbar.IToolbarScriptClass
HKEY_CLASSES_ROOT\toolbar.ResProtocol
HKEY_CLASSES_ROOT\WSG.WSGObj
HKEY_CLASSES_ROOT\WToolsB.ResProtocol
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on
\Installer\UserData\STO
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on
\Uninstall\TTOOL_UNINSTALL
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on
\Uninstall\WinTools
HKEY_LOCAL_MACHINE\SOFTWARE\Toolbar
HKEY_LOCAL_MACHINE\SOFTWARE\Toolbar\Files\COMMON
HKEY_LOCAL_MACHINE\SOFTWARE\Toolbar\Files\SVC
HKEY_LOCAL_MACHINE\SOFTWARE\Toolbar\Files\TBR
HKEY_LOCAL_MACHINE\SOFTWARE\Toolbar\PlugIns\COMMON
HKEY_LOCAL_MACHINE\SOFTWARE\WinTools
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGA
CY_TBPSSVC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGA
CY_WINTOOLSSVC
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on\Run\websearch
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main\CustomizeSearch
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main\SearchAssistant
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{26E8361F-BCE7-
4F75-A347-98C88B418322}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{63B78BC1-A711-
4D46-AD2F-C581AC420D41}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{26E8361F-
BCE7-4F75-A347-98C88B418321}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BTIEINScriptConfigProj
..BTIEINScriptConfig
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on\Explorer\Browser Helper Objects\{63B78BC1-A711-4D46-
AD2F-C581AC420D41}
HKEY_LOCAL_MACHINE\SOFTWARE\BTIEIN
HKEY_CURRENT_USER\Software\BTIEIN
Hope that helps
Andy