B
Bobbett
I hope someone can help me as I'm pretty computer illiterate. I just
got my pc back from being repaired (new motherboard) and had it about
two days when AVG warned me that I had a virus (the one named above).
AVG cured it by healing, but 24 hrs later, it was back again, and this
time AVG said it couldn't cure it nor quarantine it because
"C:\_RESTORE\TEMP\A0010127.CPY couldn't be moved".
HOW do I get rid of this virus? Is there a program that someone
definitely knows will remove this virus completely? My web searching
found that PAL Emergency Response for $20 said it would eliminate it,
unless there's an easier way that I can do it myself.
ANY help (in layman's terms please would be GREATLY appreciated. Thanks
a bunch!
Also, HOW did I get this virus? The computer was clean when I got it
back last week. I have only dl'd one thing and I have NOT opened it
yet. I have not opened any email attachments, either. I'm running on ME.
Bobbett
got my pc back from being repaired (new motherboard) and had it about
two days when AVG warned me that I had a virus (the one named above).
AVG cured it by healing, but 24 hrs later, it was back again, and this
time AVG said it couldn't cure it nor quarantine it because
"C:\_RESTORE\TEMP\A0010127.CPY couldn't be moved".
HOW do I get rid of this virus? Is there a program that someone
definitely knows will remove this virus completely? My web searching
found that PAL Emergency Response for $20 said it would eliminate it,
unless there's an easier way that I can do it myself.
ANY help (in layman's terms please would be GREATLY appreciated. Thanks
a bunch!
Also, HOW did I get this virus? The computer was clean when I got it
back last week. I have only dl'd one thing and I have NOT opened it
yet. I have not opened any email attachments, either. I'm running on ME.
Bobbett