I want to follow this trouble shoot steps but I can't find ...

  • Thread starter Thread starter amanda
  • Start date Start date
A

amanda

Before I try re-installing the driver (eralier post on the problem
http://tinyurl.com/qgusx), I'd like to follow this step from trrouble
shooting: Fonts are missing or don't look the same as they do on the
screen. It says to do the follwing but I don't see "Appearance and
Themes" in Control Panel - I have XP Pro - and so what to do?


Troble Shooting "Fonts are missing or don't look the same as they do on
the screen."

Are you using a TrueType font?
TrueType fonts print the same way they appear on your screen.

If you are having trouble getting your printout to match what you see
on your screen, make sure that you are using TrueType fonts.

To determine whether your font is a TrueType font

Click Start, click Control Panel, click Appearance and Themes, and
then, under See Also, click Fonts.
Find your font in the list, and look at the symbol next to the font.

A double-T symbol indicates a TrueType font.
No symbol or some other symbol indicates a non-TrueType font.
Does using TrueType fonts solve the problem?
 
amanda said:
Before I try re-installing the driver (eralier post on the problem
http://tinyurl.com/qgusx), I'd like to follow this step from trrouble
shooting: Fonts are missing or don't look the same as they do on the
screen. It says to do the follwing but I don't see "Appearance and
Themes" in Control Panel - I have XP Pro - and so what to do?


Troble Shooting "Fonts are missing or don't look the same as they do on
the screen."

Are you using a TrueType font?
TrueType fonts print the same way they appear on your screen.

If you are having trouble getting your printout to match what you see
on your screen, make sure that you are using TrueType fonts.

To determine whether your font is a TrueType font

Click Start, click Control Panel, click Appearance and Themes, and
then, under See Also, click Fonts.
Find your font in the list, and look at the symbol next to the font.

A double-T symbol indicates a TrueType font.
No symbol or some other symbol indicates a non-TrueType font.
Does using TrueType fonts solve the problem?
Click to expand...
TRUE TYPE FONTS ONLY WORK WITH OEM INK.
 
amanda said:
Before I try re-installing the driver (eralier post on the problem
http://tinyurl.com/qgusx), I'd like to follow this step from trrouble
shooting: Fonts are missing or don't look the same as they do on the
screen. It says to do the follwing but I don't see "Appearance and
Themes" in Control Panel - I have XP Pro - and so what to do?


Troble Shooting "Fonts are missing or don't look the same as they do on
the screen."

Are you using a TrueType font?
TrueType fonts print the same way they appear on your screen.

If you are having trouble getting your printout to match what you see
on your screen, make sure that you are using TrueType fonts.

To determine whether your font is a TrueType font

Click Start, click Control Panel, click Appearance and Themes, and
then, under See Also, click Fonts.
Find your font in the list, and look at the symbol next to the font.

A double-T symbol indicates a TrueType font.
No symbol or some other symbol indicates a non-TrueType font.
Does using TrueType fonts solve the problem?
Click to expand...

Amanda
True Type fonts are application related - in the sense that your application
has to specifically use them.
Your original problem was not font related anyway based on your description,
but something else, and now that you have determined that the printer internal
test works but the windows test page does not you almost certainly have a
driver problem.
You need to uninstall the printer, with a printer of this vintage the only way
you can do it so far as I know is to go to Control Panel/printers right click
on the printer icon and delete the printer. Reboot and XP should re-install the
driver when you power on the printer, you may need the windows XP CD, I am not
sure. If the printer is not automatically installed, fo to Add Printer and
select the printer from the list.
Try that and let us know how you get on.
Tony
 
Tony wrote:
[,..]
Amanda
True Type fonts are application related - in the sense that your application
has to specifically use them.
Your original problem was not font related anyway based on your description,
but something else, and now that you have determined that the printer internal
test works but the windows test page does not you almost certainly have a
driver problem.
Okay.

You need to uninstall the printer, with a printer of this vintage the only way
you can do it so far as I know is to go to Control Panel/printers right click
on the printer icon and delete the printer.
Click to expand...

I deleted the printer. Before I reboot, in case, if I need XP cd,
would it reisntall the whole OS.

If it would install the whole XP, that case, I need to save my favorite
links and also back up some data files to the second hard drive. I will
go ahead and do it now though I am so sleepy and in need of need a nap.
Reboot and XP should re-install the
driver when you power on the printer, you may need the windows XP CD, I am not
sure. If the printer is not automatically installed, fo to Add Printer and
select the printer from the list.
Try that and let us know how you get on.
Click to expand...

Will do.
 
Tony wrote:
[..]
Reboot and XP should re-install the
driver when you power on the printer, you may need the windows XP CD, I am not
sure. If the printer is not automatically installed, fo to Add Printer and
select the printer from the list.
Try that and let us know how you get on.
Click to expand...

Weel I did it and it works. I rebooted it w/o backing up file - just
one or two anyway - and it automatically installed . It didn't ask for
XP cd either. Come to think of it, it never did ask for it when I
switched to XP or when I got this PC last year.

Thanks a lot.

Happy with my faithful printer, bought when I was dead broke but needed
a printer desperately,

Amanda
 
amanda said:
Before I try re-installing the driver (eralier post on the problem
http://tinyurl.com/qgusx), I'd like to follow this step from trrouble
shooting: Fonts are missing or don't look the same as they do on the
screen. It says to do the follwing but I don't see "Appearance and
Themes" in Control Panel - I have XP Pro - and so what to do?


Troble Shooting "Fonts are missing or don't look the same as they do on
the screen."

Are you using a TrueType font?
TrueType fonts print the same way they appear on your screen.

If you are having trouble getting your printout to match what you see
on your screen, make sure that you are using TrueType fonts.

To determine whether your font is a TrueType font

Click Start, click Control Panel, click Appearance and Themes, and
then, under See Also, click Fonts.
Find your font in the list, and look at the symbol next to the font.

A double-T symbol indicates a TrueType font.
No symbol or some other symbol indicates a non-TrueType font.
Does using TrueType fonts solve the problem?
Click to expand...

Amanda, I don't know what your printers problem is
but it sounds like communication since the
internal test print worked. since changing the
cable made no difference, it probably isn't the cable.

I would make sure that the computer is the cause.
Unplug, and I mean unplug from the wall, the
computer, the printer, and anything between the
computer and the printer, e.g., a router, network,
etc. (don't just flip switches but actually
unplug the power cords.) Make sure they are
unplug for at least 15 minutes.

If that doesn't clear up the problem, then
uninstall the printer and reinstall following
whatever directions for that you have. Somebody
mention that you may have the parallel port set
too high (higher capability). The 4L used
bitronics but no modern computer has that low
(old) a setting so just set to the lowest
possible. Actually, this should not make any
difference but a test is always good.

The answer to your TrueType font question is that
you should be using truetype.

If that doesn't work, your next step should be
direct communication with HP.
 
George E. Cawthon wrote:

[..]
Somebody
mention that you may have the parallel port set
too high (higher capability).
Click to expand...

Well, I just connect this printer (HP LaserHet 4L) to LPT1. I didn't do
anything special.
The 4L used
bitronics but no modern computer has that low
(old) a setting so just set to the lowest
possible. Actually, this should not make any
difference but a test is always good.
Click to expand...

I would like to understand this better. How do I find out about these
settings? I never had to deal with hardware problems (except lst year
with a hard drive failure) and has no knowledge.
The answer to your TrueType font question is that
you should be using truetype.
Click to expand...

Since I can't find "Appearance and Theme" icons under Control Panel,
how do I got about checking it?
If that doesn't work, your next step should be
direct communication with HP.
Click to expand...

The problem is solved with re-installation process. If I had seen your
post, I would have tried unplugging for 15 minutes approach first just
for experience ...
 
amanda said:
George E. Cawthon wrote:

[..]

Somebody
mention that you may have the parallel port set
too high (higher capability).
Click to expand...


Well, I just connect this printer (HP LaserHet 4L) to LPT1. I didn't do
anything special.
Click to expand...

Actually that is something special, it is killing
the brain when it has a headache. (or more
mundane it is getting rid of fault)
I would like to understand this better. How do I find out about these
settings? I never had to deal with hardware problems (except lst year
with a hard drive failure) and has no knowledge.
Click to expand...

I wouldn't worry about them, most everything is
backwards compatible.
Since I can't find "Appearance and Theme" icons under Control Panel,
how do I got about checking it?
Click to expand...

You need to switch to Category View to see
Appearances and Theme. However any word processor
shows the selected fonts, WordPerfect says TT
beside the font name and MS Word states it at the
bottom of the panel for selecting fonts. All of
the fonts on my XP are true type.
The problem is solved with re-installation process. If I had seen your
post, I would have tried unplugging for 15 minutes approach first just
for experience ...
Click to expand...

Whenever you have a sudden glitch in some
electronic thing that has worked perfectly you
should suspect an error of sometime. That error
often sits in memory and stays there until you
unplug the machine. Most electronic equipment
nowadays is never really off; a small amount power
provides the ability to recognize an input signal,
e.g., the remote control, and also maintains
memory and any error in memory. Since off at the
switch doesn't really mean off, unplugging from
the wall is required to completely stop power and
eliminate some types of memory errors.
 
George E. Cawthon wrote:
[..]
Whenever you have a sudden glitch in some
electronic thing that has worked perfectly you
should suspect an error of sometime. That error
often sits in memory and stays there until you
unplug the machine. Most electronic equipment
nowadays is never really off; a small amount power
provides the ability to recognize an input signal,
e.g., the remote control, and also maintains
memory and any error in memory. Since off at the
switch doesn't really mean off, unplugging from
the wall is required to completely stop power and
eliminate some types of memory errors.
Click to expand...

I see. Thanks.
 
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