G
Guest
Hi, I have Windows XP Professional on my laptop at home, and I'm currently
shut out. When I switch on, it goes straight to a screen announcing that
there is a problem with starting up that may be due to an update (I did
notice when I last switched off that there was the little shield that says an
update will be put in place when you switch off).
The screen gives me a number of options (Safe Mode, Safe Mode With
Networking, Safe Mode With Command Prompt, Last Known Good Configuration, and
Start Windows Normally), but whichever I select I always end up back at the
same screen again. I'm shut out completely, and have no idea what to do.
Can someone advise, please? I'd be very grateful
Mark
shut out. When I switch on, it goes straight to a screen announcing that
there is a problem with starting up that may be due to an update (I did
notice when I last switched off that there was the little shield that says an
update will be put in place when you switch off).
The screen gives me a number of options (Safe Mode, Safe Mode With
Networking, Safe Mode With Command Prompt, Last Known Good Configuration, and
Start Windows Normally), but whichever I select I always end up back at the
same screen again. I'm shut out completely, and have no idea what to do.
Can someone advise, please? I'd be very grateful
Mark