I have a message on my computer , that says error:browser security
antiadware license expired it has taken over my computer. I purchased
a program, lavasoft ad-aware plus, it also included an exclusive 18
month license. I installed it and the license was renewed but the
message is still there. i don't know what to do please help.
Your computer is infected. Without knowing the exact name of the program
trying to get you to purchase it, I can't point you to specific removal
steps. Start by seeing if you can find the name of this program listed
in the removal tutorials here:
http://www.bleepingcomputer.com/forums/forum55.html
If you can't find your malware, go hese general malware removal steps
systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Include scanning with David Lipman's Multi_AV and follow instructions to
do all scans in Safe Mode.
http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://www.pctipp.ch/downloads/sicherheit/35905/multi_av_scanning_tool.html
- download site
The site is in German but David's tool is in English so don't let that
worry you. Scroll all the way down to almost the bottom of the page and
you'll see a box titled "Infos Zum Download - Multi-AV Scanning Tool".
You'll see "Download von www pctipp.ch" and the live link to download
Multi_AV.
When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the first Elephant Boy link above (not here,
please).
Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may
be so infested that Windows will need to be clean-installed. Have all
your data backed up before you take the machine into a shop.
Malke
