i need help!!! please read!!

  • Thread starter Thread starter gohan
  • Start date Start date
G

gohan

hi

i posted a little while ago on here about how to install
windows xp properly - thank you for your help - i have
still 1 problem though, i had phoned pc world and asked
them how to fix my problem and they told me to reinstall
xp i did so and it only fixed part of the problem-

the problem was - i has lots of differnt files missing
includeing win32.exe and my NT AUTHORITY/SYSTEM had to
restart my computer as my remote procedure call(or
sumthing along those lines) had unexpectedly terminated.

what happend - i installed xp again it had restored all
the missing files BUT the NT AUTHORITY/SYSTEM was still
restarting my computer - i have an e-machine 270

could you please tell me how to fix my problem please as
it would be of great help as i need my computer to
finnish my gcse course work

thank you
 
gohan said:
hi

i posted a little while ago on here about how to install
windows xp properly - thank you for your help - i have
still 1 problem though, i had phoned pc world and asked
them how to fix my problem and they told me to reinstall
xp i did so and it only fixed part of the problem-

the problem was - i has lots of differnt files missing
includeing win32.exe and my NT AUTHORITY/SYSTEM had to
restart my computer as my remote procedure call(or
sumthing along those lines) had unexpectedly terminated.

what happend - i installed xp again it had restored all
the missing files BUT the NT AUTHORITY/SYSTEM was still
restarting my computer - i have an e-machine 270

could you please tell me how to fix my problem please as
it would be of great help as i need my computer to
finnish my gcse course work

thank you
Click to expand...

You have the MSBlaster Virus (worm?). Go here
http://securityresponse.symantec.com/avcenter/FixBlast.exe follow the
instructions for a removal tool then make sure you have all the Windows
Critical Updates from the windows update site. Also make sure that you are
running a firewall. And keep your Anti-virus software up to date.

HTH,
Trev
 
Hi

To do a full Reinstall, Save all documentation you wish
to save* on disc including word pics and drivers if you
have them

To do a full Reinstall as soon as the pc is turned on
with the winxp disk in cdrom. press F8 this will lead you
through a number of tasks. Including what you want to do?
I suggest you Format your drive before your install of
Xp - the file .exe which is missing is a main windows
file and is needed in order to work! A full format on
NTFS and fresh reinstall is advisable - it worked for me.

WinXp will do the rest
 
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