I NEED HELP FAST, PLEASE!!!!!

  • Thread starter Thread starter Alyssa
  • Start date Start date
A

Alyssa

I think i might have a virus...i need a way to make it go
away because my father is fed up with paying anymore
money to fix this computer. My BIG problem is dealing
mostly with windows...not so much the internet. On my
desktop, if i were to click an icon to the top left or
right, the only icon that would open would be the bottom
right one... if i were to move those icons to another
place, put another icon in its place, and click a random
icon, that program icon in that space would open.

also, i have problems with my scroll button and programs
with side arrows (the ones that move your page up and
down) while pressing up, it goes up for a few notches and
right back to the bottom of the page. I notice this with
internet and regular windows programs. Id love to know if
theres something to help this...please respond to my e-
mail ([email protected]) i would really appreciate
it!!!
 
If you think you have a virus, you need an antivirus application. That's
what detects and cleans viruses.

Here are a couple of options:

1) Grisoft, at http://www.grisoft.com/us/us_dwnl_free.php

has free antivirus for individuals. I've used this for many months and feel
it is reasonably competent.

Download it, install it, and do a full scan of your machine and report back.
If it reports anything that it can't clean or quarantine, restart in safe
mode (hold F8 while the machine starts) , and re-do the scan. Then restart
in normal mode, and do another scan. Let us know what is left after that
scan, if anything.

2) another option is an online scan from a number of major antivirus
vendors. One that is easy to find is http://housecall.antivirus.com.

Try one or both of these, and post again in the public forum about what your
results are.

A better place to post would be: microsoft.public.security.virus
 
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