L
Linda
Hello,
My computer totally died after dealing with it's "lemon"
status for the past few years. I am an RN who is
disabled, and therefore could not afford to just go and
buy a new computer. Luckily, the office that my sister
works at was getting all new computers and the employees
were offered the old ones. My sister took hers home and
gave it to me. It is a Dell PC, approximately 3 years old
with Windows2000 Professional Edition installed.
Originally the computer was to be cleaned out for me, but
they never got around to it. I have been deleting and
uninstalling simple things. The problem, however, is that
it was on a network and it still thinks it is on it. Of
course, I am not connected to it in any way. Initially I
was learning to overcome some obstacles....like, I still
have to use her password and click on the name of the
network to boot up the computer. I was unable to get MS
Outlook to work. With the help of my Internet Provider,
we discovered that the "Accounts" option was not in the
tool menu as employees were not allowed to fool with
accounts. Basically, I do not have "Administrative
Rights" to make changes. I installed my own firewall and
subsequently, the computer locked up (apparently because
employees had no right to install random software). I got
a blue screen that told me that all the "Physical memory
had been dumped" and that I needed to contact the system
administrator or network support. I was unable to do
anything about this screen...rebooting did not take it
away. I called MS and was told that because this was a
Professional edition, it would cost me $245 to talk to
them about it. No one in my sister's office knew anything
about it. Their computers get programmed and worked on
from another state. I was told that the easiest thing
would be to reinstall Windows, but I do not have a copy.
One person suggested I turn off the computer and restart
it. As it was booting up, I was to continuously click
on "F8", that I could then restart in a "safe mode" and
perhaps I could do something then. Well, I did this and I
never saw the words "safe mode"......but, the computer
began to work. A few things I had done before the
computer locked up now seemed to be undone, but nothing I
could not handle. All seems to be working
now......HOWEVER, I am very reluctant to download or
install anything as I feel it will all lock up again.
From my understanding, I need to make a change by
uninstalling or doing something so it no longer thinks it
is on a network and no longer requires "administrative
rights" to do anything. Can anyone PLEASE help me???????
One other thing.....before the initial lockup, I put my
Printer's installation disc in the D drive to install it
and the computer ate the disc. I have been told by some
that this is impossible.......but, the disc is not in the
drive and no one removed it. I wondered if this was part
of the not having admin. rights and therefore being unable
to install my printer (HP Deskjet932C). Thanks in advance
to the person or people that have the knowledge to fix my
problem and are willing to take the time to help, Linda
My computer totally died after dealing with it's "lemon"
status for the past few years. I am an RN who is
disabled, and therefore could not afford to just go and
buy a new computer. Luckily, the office that my sister
works at was getting all new computers and the employees
were offered the old ones. My sister took hers home and
gave it to me. It is a Dell PC, approximately 3 years old
with Windows2000 Professional Edition installed.
Originally the computer was to be cleaned out for me, but
they never got around to it. I have been deleting and
uninstalling simple things. The problem, however, is that
it was on a network and it still thinks it is on it. Of
course, I am not connected to it in any way. Initially I
was learning to overcome some obstacles....like, I still
have to use her password and click on the name of the
network to boot up the computer. I was unable to get MS
Outlook to work. With the help of my Internet Provider,
we discovered that the "Accounts" option was not in the
tool menu as employees were not allowed to fool with
accounts. Basically, I do not have "Administrative
Rights" to make changes. I installed my own firewall and
subsequently, the computer locked up (apparently because
employees had no right to install random software). I got
a blue screen that told me that all the "Physical memory
had been dumped" and that I needed to contact the system
administrator or network support. I was unable to do
anything about this screen...rebooting did not take it
away. I called MS and was told that because this was a
Professional edition, it would cost me $245 to talk to
them about it. No one in my sister's office knew anything
about it. Their computers get programmed and worked on
from another state. I was told that the easiest thing
would be to reinstall Windows, but I do not have a copy.
One person suggested I turn off the computer and restart
it. As it was booting up, I was to continuously click
on "F8", that I could then restart in a "safe mode" and
perhaps I could do something then. Well, I did this and I
never saw the words "safe mode"......but, the computer
began to work. A few things I had done before the
computer locked up now seemed to be undone, but nothing I
could not handle. All seems to be working
now......HOWEVER, I am very reluctant to download or
install anything as I feel it will all lock up again.
From my understanding, I need to make a change by
uninstalling or doing something so it no longer thinks it
is on a network and no longer requires "administrative
rights" to do anything. Can anyone PLEASE help me???????
One other thing.....before the initial lockup, I put my
Printer's installation disc in the D drive to install it
and the computer ate the disc. I have been told by some
that this is impossible.......but, the disc is not in the
drive and no one removed it. I wondered if this was part
of the not having admin. rights and therefore being unable
to install my printer (HP Deskjet932C). Thanks in advance
to the person or people that have the knowledge to fix my
problem and are willing to take the time to help, Linda