I need an expert!

  • Thread starter Thread starter Terri
  • Start date Start date
T

Terri

In Outlook 2003 I have 4 Main Folders - two that say Personal Folders and
two that have my name on them....I only want one! How do I delete the other
three folders?

Thanks...
 
Right click on "Personal Folders" and select close/disconnect.

For the ones that have your name on them. Sound like you might have
corruption in the mail profile if working against an Exchange mailbox. You
would have to close Outlook and then go thru the mail applet in the control
panel to create a new mail profile (don't copy the existing one. Create new
and delete the old one).

As for why... if in a corporate environment, might ask the IT gods if they
tried to update your mail profile via logon script.
 
Tried your suggestion - it did work on one. On another the close/disconnect
was grayed out and on the other its said Operation Failed An Object Could
Not Be Found....
 
This is an indication that the mail profile is corrupt. Close Outlook and
use the Mail applet in the control panel to define a new profile. Again,
don't copy the existing one because it will copy the corruption. Create new
and delete the old one.
 
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