The person who sent you the email should really have saved the document in
Word 97-2003 format, which Word 2007 has the ability to do.
If you do not want to ask them to resend the document, you can download a
compatibility pack that will allow you to open it by following the
instructions at the following website:
It is never a good idea to open attachments directly from e-mail messages.
Never a week goes by without someone complaining they have lost hours of
work as a consequence. In any case unless you have an application that will
open docx files (which Word 2003 does not have out of the box) nothing
useful is going to happen.
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Graham Mayor - Word MVP