i have real version of MS XP but the validation process is saying mine is fake

  • Thread starter Thread starter Chau
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Chau

Hi,

I want to download this new anti-spyware software, but I
can't get past the validation process. It is saying mine
is not authenthic eventhough it came with my Sony laptop
and it's authentic. How do I get past that?
 
You need to go back to your Vendor and tell them the problem.

It could be that the activation key they used when pre-installing your
machine has become abused. (Not by you).

-Kenny
 
The validation process is optional for this download.

Take a close look at the prompts--you will be offered the option to download
without validation.

I would recommend that you follow through on the validation issue at some
point though. It is important that Microsoft understand any failures in
this mechanism--their present understanding of it is that it is entirely
reliable, so I would urge you to go through whatever process it mentions,
including phoning them if necessary so that both you and Microsoft can
understand what the issue is on your machine. This is an anonymous
process--you needn't worry that they are "after you" in any sense.
 
When you get to the validation screen select the option "No, do not
validate..."
 
-----Original Message-----
Hi,

I want to download this new anti-spyware software, but I
can't get past the validation process. It is saying mine
is not authenthic eventhough it came with my Sony laptop
and it's authentic. How do I get past that?
.
I had the same problem I was unable to pass the
validation process. I paid a lot of money for my copy of
windows xp pro. I brought it when I ordered the parts
from newegg.com when I built my computer
 
The suggested action that I have seen in this case is to use the final
report from the validation process and pass that to the source you bought
Windows XP from and ask how to rectify the situation.

I've gone through this validation on a machine which I built and installed
OEM XP from, I think Newegg--and didn't have any trouble with it.
 
Chau said:
Hi,

I want to download this new anti-spyware software, but I
can't get past the validation process. It is saying mine
is not authenthic eventhough it came with my Sony laptop
and it's authentic. How do I get past that?

Since it's an OEM copy, I'd contact Sony and explain the MS claims your copy
of windows is not genuine, wazzup? That should get their attention. If not,
this will: say you're going to tell Microsoft where you got it.
 
Jim Nugent said:
Since it's an OEM copy, I'd contact Sony and explain the MS claims your copy
of windows is not genuine, wazzup? That should get their attention. If not,
this will: say you're going to tell Microsoft where you got it.

Good luck getting a response out of Sony.
 
Bill Sanderson said:
I would recommend that you follow through on the validation issue at some point though. It is important that Microsoft
understand any failures in this mechanism--their present understanding of it is that it is entirely reliable, so I would urge
you to go through whatever process it mentions, including phoning them if necessary so that both you and Microsoft can
understand what the issue is on your machine. This is an anonymous process--you needn't worry that they are "after you" in any
sense.

The validation process is way too tedious. I started it a few times, but
aborted when it asked me to look up, copy, and type in a 25 letter
product ID. There is no good reason why MS can't retrieve that product ID
automatically.
 
In fact, there is a good reason. The vast majority of machines sold today
are sold by the major PC vendors, Dell for example. On these machines, the
OS is locked to the vendor's hardware by information in the bios. No
activation is needed when you complete the install for the first time.

This is all well and good for these legitimate machines. However, there has
been a substantial traffic in counterfeit and otherwise illegitimate
Certificates of Authenticity--the COA sticker with the serial number that
should be stuck on the machine. The purchasors of those machines, which
similarly don't require activation, may or may not be getting copies of
windows which are legitimate and supported. This check is one way for them
to find out relatively easily, and to gain that assurance. I agree it is a
pain--but it is a one-time pain--once you have been through the process on a
machine, the result is stored and further checks won't require you to dig
out and reenter that number.

On machines which use retail software which has been activated, you
shouldn't have to enter the number--and that's been my experience of the
process.
 
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