Sandy
Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.
You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.
A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Gerry, thanks for that useful help. This is the results but have only
posted a sample of each "error" as there are too many to post all. The
one about "Blaze" is a DVD player (which I will get rid of & re-test)
is the most recurring error.
1)
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 04/06/2009
Time: 08:52:42
User: N/A
Computer: OWN
Description:
Faulting application tmg-nav2k5.exe, version 0.0.0.0,
faulting module tmg-nav2k5.exe, version 0.0.0.0,
fault address 0x0000f022.
For more information,
see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 74 6d 67 ure tmg
0018: 2d 6e 61 76 32 6b 35 2e -nav2k5.
0020: 65 78 65 20 30 2e 30 2e exe 0.0.
0028: 30 2e 30 20 69 6e 20 74 0.0 in t
0030: 6d 67 2d 6e 61 76 32 6b mg-nav2k
0038: 35 2e 65 78 65 20 30 2e 5.exe 0.
0040: 30 2e 30 2e 30 20 61 74 0.0.0 at
0048: 20 6f 66 66 73 65 74 20 offset
0050: 30 30 30 30 66 30 32 32 0000f022
0058: 0d 0a ..
2)
Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 05/06/2009
Time: 12:38:56
User: N/A
Computer: OWN
Description:
Fault bucket 309986147.
For more information, see
Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 33 30 39 39 38 36 31 34 30998614
0010: 37 0d 0a 7..
3)
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 05/06/2009
Time: 18:56:57
User: N/A
Computer: OWN
Description:
Faulting application drwtsn32.exe, version 5.1.2600.0,
faulting module dbghelp.dll, version 5.1.2600.2180, f
ault address 0x0001295d.
For more information, see
Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 72 77 ure drw
0018: 74 73 6e 33 32 2e 65 78 tsn32.ex
0020: 65 20 35 2e 31 2e 32 36 e 5.1.26
0028: 30 30 2e 30 20 69 6e 20 00.0 in
0030: 64 62 67 68 65 6c 70 2e dbghelp.
0038: 64 6c 6c 20 35 2e 31 2e dll 5.1.
0040: 32 36 30 30 2e 32 31 38 2600.218
0048: 30 20 61 74 20 6f 66 66 0 at off
0050: 73 65 74 20 30 30 30 31 set 0001
0058: 32 39 35 64 295d
4)
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 05/06/2009
Time: 18:57:27
User: N/A
Computer: OWN
Description:
Hanging application explorer.exe, version 6.0.2900.2180,
hang module hungapp, version 0.0.0.0, hang address 0x00000000
..
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 65 78 70 6c 6f 72 explor
0018: 65 72 2e 65 78 65 20 36 er.exe 6
0020: 2e 30 2e 32 39 30 30 2e .0.2900.
0028: 32 31 38 30 20 69 6e 20 2180 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 05/06/2009
Time: 13:55:44
User: N/A
Computer: OWN
Description:
Hanging application BlazeDVD.EXE, version 5.0.0.1,
hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 42 6c 61 7a 65 44 BlazeD
0018: 56 44 2e 45 58 45 20 35 VD.EXE 5
0020: 2e 30 2e 30 2e 31 20 69 .0.0.1 i
0028: 6e 20 68 75 6e 67 61 70 n hungap
0030: 70 20 30 2e 30 2e 30 2e p 0.0.0.
0038: 30 20 61 74 20 6f 66 66 0 at off
0040: 73 65 74 20 30 30 30 30 set 0000
0048: 30 30 30 30 0000