When you click the Internet Explorer icon, window may flash a second and quits. Or, it may show an Error-Reporting dialog. This may be due to a malware Browser Helper Object which causes Internet Explorer process to terminate. If you see the Error-Reporting dialog, click "to see what data this report contains" and identify the Module Name causing this error. In most cases, it may be the spyware DLL.
To test with: Disable third-party browser extensions in Internet Explorer:
1. Click Start, Run, type Control Inetcpl.cpl
2. Click the Advanced tab.
3. Under Browsing, clear the Enable third-party browser extensions
(requires restart) check box.
4. Restart Internet Explorer.
If this helps, read here for further troubleshooting:
Cannot open Internet Explorer:
http://www.mvps.org/sramesh2k/IEFAQ.htm
Sample Error-Report dialogs:
http://www.mvps.org/sramesh2k/images/EReport1.JPG
http://www.mvps.org/sramesh2k/images/EReport2.JPG
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines:
http://mvps.org/winhelp2002/unwanted.htm
--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
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Prevent Spyware from being installed:
http://www.mvps.org/sramesh2k/Malware_Defence.htm
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hi, im having a problem opening internet explorer, when i click on the
desktop icon i get an error message saying 'internet explorer has
encountered a problem and needs to shut down'
i dont know why this is happening can anyone help please.
--
Graham.
www.gra.hughes.btinternet.co.uk/okk/index.html