I deleted Exchange mailbox, now imported contacts don't show up

  • Thread starter Thread starter JvD
  • Start date Start date
J

JvD

Outlook 2002
Office XP
Win XP

There was a problem with the user's mailbox, so I deleted it and made a new
one.

I imported all previous items back from a .PST file.

Everything shows up fine, but when the user tries to add contacts into an
email, from "Contacts" under "Outlook Address Book", there is an error
message saying the address book has been moved or deleted, or may not have
permissions.

She can still work by right-clicking the contact, and selecting "New Mail
Message with this contact" or whatever...

How can I solve this problem?
 
Remove the Outlook Address Book service and then add it back again.
The new one should link to all contacts folders that are enabled as
address books. The old service was linked to SID's that no longer
exist since the old mailbox doesn't exist any longer.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Lead Author, Professional Outlook 2000 Programming, Wrox Press
Lead Author, Beginning VB 6 Application Development, Wrox Press
Attachment Options
http://www.slovaktech.com/attachmentoptions.htm
Extended Reminders
http://www.slovaktech.com/extendedreminders.htm
 
Thanks!

Where do I remove it from? The workstation in outlook, or in Exchange on the
server?


Ken Slovak - said:
Remove the Outlook Address Book service and then add it back again.
The new one should link to all contacts folders that are enabled as
address books. The old service was linked to SID's that no longer
exist since the old mailbox doesn't exist any longer.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Lead Author, Professional Outlook 2000 Programming, Wrox Press
Lead Author, Beginning VB 6 Application Development, Wrox Press
Attachment Options
http://www.slovaktech.com/attachmentoptions.htm
Extended Reminders
http://www.slovaktech.com/extendedreminders.htm


JvD said:
Anyone? Even Russ?


made a
new
Click to expand...
Click to expand...
 
Allo? Monsieur Ken?


JvD said:
Thanks!

Where do I remove it from? The workstation in outlook, or in Exchange on the
server?


Ken Slovak - said:
Remove the Outlook Address Book service and then add it back again.
The new one should link to all contacts folders that are enabled as
address books. The old service was linked to SID's that no longer
exist since the old mailbox doesn't exist any longer.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Lead Author, Professional Outlook 2000 Programming, Wrox Press
Lead Author, Beginning VB 6 Application Development, Wrox Press
Attachment Options
http://www.slovaktech.com/attachmentoptions.htm
Extended Reminders
http://www.slovaktech.com/extendedreminders.htm


JvD said:
Anyone? Even Russ?


Outlook 2002
Office XP
Win XP

There was a problem with the user's mailbox, so I deleted it and made a
new
one.

I imported all previous items back from a .PST file.

Everything shows up fine, but when the user tries to add contacts into an
email, from "Contacts" under "Outlook Address Book", there is an error
message saying the address book has been moved or deleted, or may not have
permissions.

She can still work by right-clicking the contact, and selecting "New Mail
Message with this contact" or whatever...

How can I solve this problem?
Click to expand...
Click to expand...
Click to expand...
 
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