I can't set up Outlook in Office 2007

  • Thread starter Thread starter Roger
  • Start date Start date
R

Roger

Office Small Business 2007 came installed on my new computer.
When I try to use Outlook, it starts to configure, and then I get a message
that "Connection to Microsoft Exchange is unavailable. Outlook must be
online or..." It then takes me to a menu "Microsoft Exchange" with a General
tab asking for Name of Server and then Mailbox Name.
I have no idea what to enter. So I'm stuck.
Furthermore, it's important that I synch with my BlackBerry but it has to be
done through Outlook, and that's impossible this way.
PLEASE HELP!
 
Close outlook. right click on the outlook icon on the start menu and choose
properties. Delete the profile and create a new one for the proper type of
email acct you use.
http://www.slipstick.com/Tutorials/profile/profile.htm - the first few
seconds show how to get to the profiles area.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
Diane,
First, if I could "close" Outlook, I'd be ahead. I can't open it at all. I
tried your sequence. There is no "profile" on properties to delete.
--
A moderately expert user of Office 1997, 2003, and 2007


Diane Poremsky said:
Close outlook. right click on the outlook icon on the start menu and choose
properties. Delete the profile and create a new one for the proper type of
email acct you use.
http://www.slipstick.com/Tutorials/profile/profile.htm - the first few
seconds show how to get to the profiles area.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Roger said:
Office Small Business 2007 came installed on my new computer.
When I try to use Outlook, it starts to configure, and then I get a
message
that "Connection to Microsoft Exchange is unavailable. Outlook must be
online or..." It then takes me to a menu "Microsoft Exchange" with a
General
tab asking for Name of Server and then Mailbox Name.
I have no idea what to enter. So I'm stuck.
Furthermore, it's important that I synch with my BlackBerry but it has to
be
done through Outlook, and that's impossible this way.
PLEASE HELP!
Click to expand...
Click to expand...
 
Roger said:
Diane,
First, if I could "close" Outlook, I'd be ahead. I can't open it at all. I
tried your sequence. There is no "profile" on properties to delete.
Click to expand...

Then do it through Control Panel-Mail-Show Profiles.
 
If outlook wont close you can end the process, outlook.exe, in task manager
For Profile see here http://www.howto-outlook.com/faq/newprofile.htm

Roger said:
Diane,
First, if I could "close" Outlook, I'd be ahead. I can't open it at all.
I
tried your sequence. There is no "profile" on properties to delete.
--
A moderately expert user of Office 1997, 2003, and 2007


Diane Poremsky said:
Close outlook. right click on the outlook icon on the start menu and
choose
properties. Delete the profile and create a new one for the proper type
of
email acct you use.
http://www.slipstick.com/Tutorials/profile/profile.htm - the first few
seconds show how to get to the profiles area.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Roger said:
Office Small Business 2007 came installed on my new computer.
When I try to use Outlook, it starts to configure, and then I get a
message
that "Connection to Microsoft Exchange is unavailable. Outlook must be
online or..." It then takes me to a menu "Microsoft Exchange" with a
General
tab asking for Name of Server and then Mailbox Name.
I have no idea what to enter. So I'm stuck.
Furthermore, it's important that I synch with my BlackBerry but it has
to
be
done through Outlook, and that's impossible this way.
PLEASE HELP!
Click to expand...
Click to expand...
Click to expand...
 
if there is no properties on that dialog then something more is wrong. You
can get to the profile through control panel, mail applet and you can force
outlook closed by going to task manager, processes tab and ending the
outlook.exe task.

Delete the existing profile and make a new one, using the correct acct type.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Roger said:
Diane,
First, if I could "close" Outlook, I'd be ahead. I can't open it at all.
I
tried your sequence. There is no "profile" on properties to delete.
--
A moderately expert user of Office 1997, 2003, and 2007


Diane Poremsky said:
Close outlook. right click on the outlook icon on the start menu and
choose
properties. Delete the profile and create a new one for the proper type
of
email acct you use.
http://www.slipstick.com/Tutorials/profile/profile.htm - the first few
seconds show how to get to the profiles area.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Roger said:
Office Small Business 2007 came installed on my new computer.
When I try to use Outlook, it starts to configure, and then I get a
message
that "Connection to Microsoft Exchange is unavailable. Outlook must be
online or..." It then takes me to a menu "Microsoft Exchange" with a
General
tab asking for Name of Server and then Mailbox Name.
I have no idea what to enter. So I'm stuck.
Furthermore, it's important that I synch with my BlackBerry but it has
to
be
done through Outlook, and that's impossible this way.
PLEASE HELP!
Click to expand...
Click to expand...
Click to expand...
 
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