I can't send email.

  • Thread starter Thread starter Joxer
  • Start date Start date
J

Joxer

I can receive email and I can access the internet but I
can't send. I have three computers on the network and
none of them can send but all can receive and access the
internet. When I hard wire directly from the modem to the
computer I still can't send.
Any suggestions? Thanks
 
Check that your SMTP settings are correct (from
outlook/express,click tools/accounts/double click the
account and then the servers tab)
You may need to get this information from your ISP.
Unfortunately, you don't say how you access/send mail
(outlook, webmail etc), who your ISP is or whether this
problem has only just occurred after previously working
or whether it is a new account, so any replies given can
only be very general.
If you can give more details, it would help to narrow
down the problem
 
SMTP settings are correct. I've discussed the problem with my ISP and we've worked through the usual resetting. They claim that my problem must be software related since I can get on the web and receive email. Therefore, they say, there's nothing wrong with the modem. I had access on all three computers until a week ago when this problem occurred. I use Outlook Express but I can't send email with anything. I've tried Outlook, Eudora and even Mozilla. Incidently, I can send and access email using my ISP's Webmail site and that confirms that my I.D and password are correct

Still hoping for some assistance. I even brought in one of those yellow pages people who claim to be able to repair computers but they turned out to know less than I do.

----- adrian916 wrote: ----

Check that your SMTP settings are correct (from
outlook/express,click tools/accounts/double click the
account and then the servers tab
You may need to get this information from your ISP
Unfortunately, you don't say how you access/send mail
(outlook, webmail etc), who your ISP is or whether this
problem has only just occurred after previously working
or whether it is a new account, so any replies given can
only be very general
If you can give more details, it would help to narrow
down the proble
 
Who's your ISP?

Can you please provide the settings you have set up?

Newtechie

Joxer said:
SMTP settings are correct. I've discussed the problem with my ISP and
Click to expand...
we've worked through the usual resetting. They claim that my problem must be
software related since I can get on the web and receive email. Therefore,
they say, there's nothing wrong with the modem. I had access on all three
computers until a week ago when this problem occurred. I use Outlook Express
but I can't send email with anything. I've tried Outlook, Eudora and even
Mozilla. Incidently, I can send and access email using my ISP's Webmail site
and that confirms that my I.D and password are correct.
Still hoping for some assistance. I even brought in one of those yellow
Click to expand...
pages people who claim to be able to repair computers but they turned out to
know less than I do.
 
Back
Top