I can't receive E-Mails in Outlook 2007

  • Thread starter Thread starter Terry Gormley uk
  • Start date Start date
T

Terry Gormley uk

I've just bought a new PC running 64 Bit Vista.
I configured Windows Mail to manage my E-Mail - no problems.
A few days ago I installed a trial version of Office 2007 and set up Outlook
as my E-Mail program.
I allowed the "wizard" to import my settings from Windows Mail but although
the wizard succesfully sent a test E-Mail, when Outlook tried to receive
E-mails I got a pop up asking me to confirm my user name and password and
that's as far as I've got. I've keyed and re-keyed the correct User Name and
Password. I've re-run the wizard, I've keyed my Account settings manually but
all I can do is to send E-Mails - not receive.
At the moment I'm sending E-Mails using Outlook and receiving them using
Windows Mail.
I temporarily disabled Norton - but it made no difference.
Any ideas welcome !!!!
 
Both Norton and McAfee are incompatible with Vista and should be replaced
with something that is, such as AVG or Avast! Whatever replacement product
you choose, do a custom install and DO NOT install any email scanning
modules or services. If you wish to continue to use Norton, uninstall it
completely, then re-install per the above, NO email scanning whatsoever.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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