I can't receive e-mail

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I'm using windows email in windows vista and I can't receive my emails, I get
a message that the server can't be connected and that it havent been in use
for a long time. What to do, my email account manager can't help me so
somebody help me please!!!!

Hilde
 
Right-click on the error message, copy, then paste it into
a reply here. We need to see the exact trouble codes.

Gary VanderMolen
 
this is the message I get, but it is in norwegian so I dont know if you can
use it

hilde

Serveren har uventet brutt tilkoblingen. Mulige årsaker til dette kan være
serverproblemer, nettverksproblemer eller en lang periode uten aktivitet.
Konto: 'mail.nktv.no', Server: 'mail.nktv.no', Protokoll: POP3, Port: 995,
Sikker (SSL): Ja, Feilkode: 0x800CCC0F
 
Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.
 
Are you sure the server supports port 995?
Most of the smaller ISPs still support only port 110 (no SSL).

Gary VanderMolen
 
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