I can't open an email attachment

  • Thread starter Thread starter Guest
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Guest

I am using Outlook 2003 with Windows XP. In my email I am able to open and
view attached pictures. In my wife's email account she is unable to open
attachments--a window appears stating "application not found". How do I
correct this?
 
What are the extensions of the attachments she cannot open?
Save one of each extension to the computer (i.e. Desktop). Then right-click
on the file and choose "Open With", highlight the desired program, check the
checkbox and click OK. Now go back to Outlook and try to open the file with
that extension.

Did that work?
 
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