We can't help you unless you supply more details.
Do you have an existing email address? If so, what is the part of
your email address after the @ symbol? That part represents your
mail service provider. Your mail provider will typically have a web page
that shows how to set up an email program.
Do you get an error message when you try to send or receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
