I can't believe all the CD-ROM problems!

  • Thread starter Thread starter Mitch
  • Start date Start date
M

Mitch

I've been trying to troubleshoot this all weekend.
My LG GSA-4040B CD/DVD RW drive disappeared.

It was working fine, then it was gone.
It shows up correctly in the BIOS and the Device Manager, but in
Explorer (I'm using XP Home), clicking on it just gets "Please insert
disk in drive e:," no matter what kind of disk I put in there.

Also, sometimes Explorer lists it as CD-ROM drive, sometimes as
DVD-RAM drive. And it does not switch when I insert different media.
I'm saying that I can look at it now and it says DVD-RAM drive, and I
can look at it 30 seconds from now and it will be listed as CD-ROM
drive!

I have Googled and Googled, I've done the registry (Upperfilters,
Lowerfilters) edit, I've uninstalled, rebooted, redetected.

I've even shut down, disconnected the drive, rebooted, shut down,
reconnected, rebooted, redetected. Same behavior.

I can't believe what a common problem this is, and yet there's no fix!
What am I supposed to do? I need CD access!
 
BTW, I had also set a Restore Point when the drive was working.

Going back to that restore point doesn't fix it....still doesn't work.
 
BTW, I had also set a Restore Point when the drive was working.

Going back to that restore point doesn't fix it....still doesn't work.

Have you tried another known good CD Drive?
 
I also notice that in Explorer, the drive label keeps changing between
CD-ROM and DVD-RAM.

I called LG Tech Support, and he said the drive should be recognized
as 2 drives, in my case E: and F:. He said E: should be CD-ROM and F:
should be DVD-RAM.

So I'm wondering if somehow both devices are being crammed onto the
same drive letter, and that conflict is hosing things up.

Anything I can do to investigate that possibility?
 
I've been fighting this problem for the last 3 months or
so. I also cannot believe that with so many having the
same problem, nothing seems to be happening to fix the
problem!
 
Dan B. said:
I've been fighting this problem for the last 3 months or
so. I also cannot believe that with so many having the
same problem, nothing seems to be happening to fix the
problem!

My fix seemed to have worked - try a different CD Drive.
 
Shenan T. Stanley said:
My fix seemed to have worked - try a different CD Drive.
And thanks for that.

But I'm also having problems along these lines. I've got a non-writing
matshita CD-rom that came with my GW XP machine. I've had no problems
with the box since I got it two years ago. Then, last week I installed
iTunes for Windows. Everything went smoothly until I began loading
music thru the cd player. After loading three or four albums, all cd
content whether music or data vanished. The drive shows up in the
device manager under "unknown".

Uninstalling and rebooting hasn't worked. I just now pulled and older
mitsumi player from another computer, but I can't get the drivers loaded
on it. I'll try following your advice tomorrow and get back. JP
 
JP said:
And thanks for that.

But I'm also having problems along these lines. I've got a
non-writing matshita CD-rom that came with my GW XP machine. I've
had no problems with the box since I got it two years ago. Then,
last week I installed iTunes for Windows. Everything went smoothly
until I began loading music thru the cd player. After loading three
or four albums, all cd content whether music or data vanished. The
drive shows up in the device manager under "unknown".

Uninstalling and rebooting hasn't worked. I just now pulled and older
mitsumi player from another computer, but I can't get the drivers
loaded on it. I'll try following your advice tomorrow and get back.
JP

There are some known issues with iTunes for Windows they just put a patch
out for at the end of last week.. Did you get that patch?

http://www.info.apple.com/usen/itunes/windows/
 
I seem to have very similar problems with the removable DVD/CD-ROM drive of my ibm thinkpad T20. Unfortunately I dont posses any other cd-drive. How do i fix the problem for the drive i have got, Toshiba DVD-ROM SD-C2302? Thanks in advance for revisiting this problem!

----- (e-mail address removed) wrote: -----


DOH! Good one. Wish I'd thought of it.

I popped in the old CD drive, and it works fine.
 
I seem to have very similar problems with the removable DVD/CD-ROM drive of my ibm thinkpad T20. Unfortunately I dont posses any other cd-drive. How do i fix the problem for the drive i have got, Toshiba DVD-ROM SD-C2302? Thanks in advance for revisiting this problem!


I still haven't found a fix.
The other day, I removed the drive and put my old generic CD-ROM drive
back in. On a whim, I decided to put the DVD drive in as well, as
slave.

Lo and behold, both drives showed up. I even burned a disk on the DVD
burner to test it.

10 minutes later, it disappeared again ("Please insert disk in drive
f:"). The CD-ROM drive still works.

No idea.
 
----- (e-mail address removed) wrote: -----

I seem to have very similar problems with the removable DVD/CD-ROM drive of my ibm thinkpad T20. Unfortunately I dont posses any other cd-drive. How do i fix the problem for the drive i have got, Toshiba DVD-ROM SD-C2302? Thanks in advance for revisiting this problem!


I still haven't found a fix.
The other day, I removed the drive and put my old generic CD-ROM drive
back in. On a whim, I decided to put the DVD drive in as well, as
slave.

Lo and behold, both drives showed up. I even burned a disk on the DVD
burner to test it.

10 minutes later, it disappeared again ("Please insert disk in drive
f:"). The CD-ROM drive still works.

No idea.

Well I believe we as users have done what we possibly can. Its up to Apple to provide a fix for that problem - its very obviously caused by iTunes itself. I had a look at the other discussion forums (around apple.com) and again similar problems are reported (e.g. http://discussions.info.apple.com/[email protected]@.599be7a0/3) Question is how to create enough pressure to get someone to work on it? ...
 
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