I cannot send or reply emails

  • Thread starter Thread starter Losco Hunter
  • Start date Start date
L

Losco Hunter

I get a 'Windows Security' message related to the account I am using:
"Please verify that both the username and password are correct for your mail
server."

I enter the correct username and password, but the Windows Security window
continues to re-display.

This happens on accounts from only 1 email server (suddenlink.net).
 
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
Back
Top