I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do no

  • Thread starter Thread starter Sue Howarth
  • Start date Start date
S

Sue Howarth

Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
 
It sounds like your login credentials are corrupted.
Try creating another email account with the same information
as the old one. Then delete the old account. See if it works now.

If this problem happens again, you will need to reign in your
antivirus program:
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen
 
Sue Howarth said:
Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
Click to expand...

Wrong server name, wrong port. Check their Web site for how to set up email
and follow the directions for Outlook Express.
 
"We renamed the file WindowsMail.MSMessageStore. This causes Windows Mail to
recreate its folder, which resulted in an empty outbox. We then moved your
emails from the ‘Recovered’ folders back to the main ones." --- this is how
Microsoft Product Support Services solved my problem of not being able to
send emails via Vista's Windows Mail
 
Virgin/NTL's smtp server is "smtp.ntlworld.com"
Their pop3 server is "pop.ntlworld.com"
 
Frank Saunders said:
Wrong server name, wrong port. Check their Web site for how to set up email
and follow the directions for Outlook Express.
Click to expand...

Sue Howarth was not the OP for this thread. Unfortunately we are
seeing a lot of people jumping in on an existing thread even though
their symptoms have little to do with the description in the subject line.
 
My bad. I had the subject line in my view pane truncated,
and I was looking at a different thread whose subject line
started out identically:
"I cannot send mail using Vista Windows..."

Gary VanderMolen

Sue Howarth was not the OP for this thread.
Click to expand...

Care to explain or show me why she is not the OP for this thread
 
If you don't know the name of the pop3 incoming mail server
you will have to ask your ISP or mail provider. Alternatively, you
can tell us who that is, and we may be able to look that information
up for you.

Gary VanderMolen
 
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