I cannot remove Personal Folders with non existant data file

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

My Folders List shows 3 Personal folders which I cannot Close or delete.
I think this is because I have deleted the corresponding data files. Is
there any way to remove these folders from the Folders List.
I have tried scanpst.exe to no effect.
I cannot find any setting to change to remove them
There is nothing pertinent on the Knowledge Base as there they appear to
list only problems with corrupt pst files.
I am not using Excahange but only Outlook 2003 with normal POP style Mail
servers
Thanks
 
Try using the mail applet in the control panel to remove the offending pst
files (the data files button). (Note: Mail applet doesn't show unless you
are in the "classic view". Look in upper left of control panel window for
the link to switch between classic and category.)

/neo

ps - i'm assuming your operating system is windows xp.
 
And if that doesn't work (as it probably won't), you may need to either just ignore it or create a new mail profile.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
My problem was that data files (.pst) in my %HOME_DIR%\Local
Settings\Applications Data\Microsoft\Outlook do not compleetely determine
what is in Outlook. There is also the Profile to consider. So creating a new
profile and importing the old data into the new setup worked a treat.

Thanks to Sue Mosher (i'll recommend your book), and thanks also to Neo
 
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