I cannot install anything from a CD on Vista

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G

Guest

I am not a new user, and do have administrator rights. The problem is that I
cannot install or read a CD. Windows explorer immediately stops working. I
can listen to audio CD's and watch DVD's in windows media however, so I know
the problem is not with the DVD player itself. I have checked my device
drivers, and the VOBID InstantDrive CD SCSI CD Rom Devise is not working. I
have searched windows for a newer driver but it says I have the newest
available. What else can I try?
 
Tara P,

All I can prvide are some troubleshooting guides:

The following Microsoft publication describes how to troubleshoot problems
such as you have. It applies to WinXP, but these steps are the same of
similar in Vista:

http://support.microsoft.com/kb/321641/

Here is another one, but it applies to the CD-ROM drive hardware:

http://support.microsoft.com/kb/314096/

Try this too, leaving no stone unturned:

http://support.microsoft.com/default.aspx/kb/320553

If all else fails, drives are cheap these days.
 
Thanks Freddy - I tried all of these already and finally ended up deleting
Roxio - every last bloody bit of it - and lo and behold it works now!! The
worst part is that Roxio came INSTALLED on my new laptop with Vista.

Tara
 
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