I cannot delete Outlook e-mail Rules.

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I reinstalled MS-Office XP, Outlook 2002 SP3, and now the e-mail rules don't
run and I cannot delete them. I don't know how to fix. Thanks, Steve
 
SteveO said:
I reinstalled MS-Office XP, Outlook 2002 SP3, and now the e-mail
rules don't run and I cannot delete them. I don't know how to fix.
Click to expand...

If you'[re using a POP account, I believe rules are stored in the PST. It
seems reasonable to me, then, that creating a new PST, making it your
delivery location, then moving all the data in the old PST to the new, after
which you can close the old PST, would allow you to redefine rules and have
them work. Before you do this, export your rules so you can import them
after the switch if there are too many to redo by hand.
 
Thanks, This seemed like an extreme solution to the probelm, but I did it.
I was not comletely clear on what you wanted me to do, and I thought I could
just export the e-mail file and then re-import it after deleting the default
..pst file. Unfortunatley, when I tried to reimport the saved file, I got the
message: "The file.... is not compatible with this version of the Personal
Folders information service. Contact your adminstrator." Well, I am the
administrator and I don't have a clue what to do. Anyway, I guess I can
view this as a forced purge of all my old e-mails, and I have them on another
machine, so all is not lost. I continue to be amazed at how hard Microsoft
makes even the simplest things. I originally reinstalled Outlook becasue I
was continuously seeing that it was trying to send 7 messages, even though
the Outbox was empty. I guess this must have happend when I moved my Laptop
between different locations and ISPs. Maybe I should have solved that
problem by asking for specfic help on that, but I mistakenly thought that
simply reinstalling Outlook was the fastest path. Anyhow, thanks for the
help. I am back in business with a clean sheet.

Brian Tillman said:
SteveO said:
I reinstalled MS-Office XP, Outlook 2002 SP3, and now the e-mail
rules don't run and I cannot delete them. I don't know how to fix.
Click to expand...

If you'[re using a POP account, I believe rules are stored in the PST. It
seems reasonable to me, then, that creating a new PST, making it your
delivery location, then moving all the data in the old PST to the new, after
which you can close the old PST, would allow you to redefine rules and have
them work. Before you do this, export your rules so you can import them
after the switch if there are too many to redo by hand.
Click to expand...
 
SteveO said:
Thanks, This seemed like an extreme solution to the probelm, but I
did it. I was not comletely clear on what you wanted me to do, and I
thought I could just export the e-mail file and then re-import it
after deleting the default .pst file.
Click to expand...

Never export/import PSTs. You lose data. PSTs are the native file type for
Outlook and can simply be opened in Outlook, just like you open a .doc file
in Word.
Unfortunatley, when I tried to
reimport the saved file, I got the message: "The file.... is not
compatible with this version of the Personal Folders information
service. Contact your adminstrator." Well, I am the administrator
and I don't have a clue what to do.
Click to expand...

This is inexplicable to me, since I've seen this message only when trying to
open an Outlook 2003 PST with Outlook 2002.
Anyway, I guess I can view this
as a forced purge of all my old e-mails, and I have them on another
machine, so all is not lost. I continue to be amazed at how hard
Microsoft makes even the simplest things. I originally reinstalled
Outlook becasue I was continuously seeing that it was trying to send
7 messages, even though the Outbox was empty.
Click to expand...

Probably unsent read receipts. This may help if it happens again:
http://www.outlook-tips.net/howto/delete_rr.htm
 
Back
Top