I can only log on on one user account

  • Thread starter Thread starter Guest
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G

Guest

I don't know when this happened, but my wife tried to log on today and she
gets the welcome screen and then a black screen appears and none of her
settings load. The same thing happens when I try to log on to the admin
account. I have to alt control delete to be able to log on as myself from
this position.

Does anyone know what has caused this and more importantly how i can fix it?

Thanks
 
Hello,

what if you set your wife's account as an administrative account? Will it
work then?

Greetings,
P. Di Stolfo
 
Thanks for your input. No it doesn't work. I already have an Owner ac set as
admin and that doesn't work either. I have tried creating another user
account and copying my wife's settings but that doesn't work either.
 
More information
Windows Vista 32-bit Home Premium
When I start in Safe mode my wife's account works.
I set up another accoun tin safe mode but his too doesn't work in normal mode
 
So no one can help me then?
I came to the community of experts and I can't find out what has caused this
problem or how it should be fixed.

If I had to reinstall Vista is there any tutorial that guides me through
this process?

Thanks
 
Thanks again for your input. It looks like I will have to upgrade my copy.
Thanks for the web links.

Steve
 
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